Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Molly Reed

Martinsville,VA

Summary

I am a disciplined worker who can prevail in high-pressure environments, with proficiency in building strong relationships, and understands operational processes. Highly motivated with a strong work ethic, adaptability, and exceptional interpersonal skills. I demonstrate the ability to excel in customer service, multitasking, and time management while consistently delivering quality results.

Overview

3
3
years of professional experience

Work History

Letter Carrier

United States Post Office
Reidsville, NC
01.2025 - Current
  • Collected customer signatures upon receipt of mail items.
  • Resolved customer complaints professionally within established deadlines.
  • Maintained communication with supervisors regarding daily route changes and customer requests.
  • Assisted customers by answering questions about postal services, rates, and regulations.
  • Delivered mail to residential and commercial addresses along designated routes.
  • Inspected equipment regularly, reporting needed repairs or replacements promptly.
  • Strictly adhered to federal laws governing handling of confidential documents.
  • Identified incorrect or incomplete address information on packages before delivery.

Waitress

Simply Suzanne's Cafe
Martinsville , VA
06.2024 - 12.2024
  • Maintained clean workstation by restocking supplies and sanitizing counters.
  • Addressed customer complaints promptly to ensure excellent service.
  • Assisted wait staff during peak hours to enhance team efficiency.
  • Computed bills accurately using basic math for customer meals.
  • Cultivated positive relationships with regular customers through engaging conversation.
  • Processed cash transactions efficiently, providing accurate change.
  • Answered inquiries regarding menu items, ingredients, and pricing details.

Waitress

Tequila's Mexican Restaurant & Bar
Martinsville, VA
02.2024 - 05.2024
  • Maintained clean work station by restocking supplies and sanitizing surfaces.
  • Assisted wait staff during peak hours to enhance service efficiency.
  • Provided accurate change for cash transactions using cash register system.
  • Ensured precision in handling payments, giving change, and printing receipts.
  • Informed customers about daily specials and highlighted signature menu items.
  • Exhibited professionalism and courtesy towards patrons to promote inquiries and orders.

Waitress

Chopstix Chinese & Sushi Cuisine
Martinsville, VA
08.2022 - 01.2024
  • Cultivated positive relationships with regular customers through engaging conversations.
  • Delivered exceptional customer service by promptly addressing complaints and concerns.
  • Ensured cleanliness of work station by restocking supplies and wiping down counters.
  • Accurately processed payments using cash registers and POS systems.
  • Executed basic math calculations for computing bills on customer meals.
  • Supported fellow wait staff during peak customer traffic periods.

Education

Some College (No Degree) - Practical Nursing

Patrick & Henry Community College
Martinsville, VA

Skills

  • Problem solving and time management
  • Communication skills
  • Customer service and support
  • Multitasking and collaboration
  • Task prioritization
  • Attention to detail
  • Documentation and recordkeeping
  • Self-motivation

Affiliations

  • I enjoy participating in church oriented activities, such as volunteering wherever a hand is needed.
  • Being outdoors such as in my garden or out on the water.
  • Spending quality time with family and friends

Timeline

Letter Carrier

United States Post Office
01.2025 - Current

Waitress

Simply Suzanne's Cafe
06.2024 - 12.2024

Waitress

Tequila's Mexican Restaurant & Bar
02.2024 - 05.2024

Waitress

Chopstix Chinese & Sushi Cuisine
08.2022 - 01.2024

Some College (No Degree) - Practical Nursing

Patrick & Henry Community College

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