Adept at multitasking and time management, I enhanced office productivity at John R. Hodge's office by implementing efficient document management systems. My ability to solve social conflicts and deliver constructive feedback as a self-employed Dance Coach showcases my excellent communication and problem-solving skills. Achievements include increasing client satisfaction and fostering team collaboration.
Overview
4
4
years of professional experience
Work History
Legal Assistant
John R. Hooge
07.2023 - Current
Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Handled client scheduling and made notes for deadlines, motions, and other important dates.
Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
Increased client satisfaction by efficiently organizing case files and promptly addressing inquiries.
Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
Dance Coach
Self-employed
01.2023 - Current
Handled scheduling conflicts with members and prepared a weekly practice schedule that worked with everyone
Effectively communicated important matters regarding finances, practice changes, routine changes, competition updates, etc with members on a weekly basis
Recruited and kept in contact with potential members that have shown interest in my program
Guided members through every practice by providing constructive criticism to enhance their dancing abilities
Solved social conflicts between members using communication and psychological skills
Started this program from the ground up with little help by getting in contact with the right people and recruiting
Prepared weekly practice plans to provide effective and useful material in practice
Organized fundraising events to support the growth of the dance program for deserving members
Incorporated elements of sports psychology into coaching methods, enhancing mental resilience among dancers
Team Member
Freddy's Frozen Custard & Steakburgers
10.2020 - 07.2023
Kept work areas clean, organized, and safe to promote efficiency and team safety
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Maintained productive, efficient approach to all tasks.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Operated register to process payments and collect cash payment for order totals.
Worked different stations to provide optimal coverage and meet production goals.
Addressed and resolved customer complaints in polite and professional manner.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Assisted with inventory counts and stocking of merchandise.
Trained new team members by relaying information on company procedures and safety requirements.
Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.