Molly Rostrom
Riverton,UT
Summary
I am an ambitious, energetic, and responsible individual with the ability to accomplish goals in a timely manner. I am dependable and when presented with a project, I do what it takes to accomplish it, regardless of how long it takes. As a college graduate with several years of customer service experience, I have excellent interpersonal skills, in addition to decision-making and problem-solving skills.
Overview
12
12
years of professional experience
Work History
English Teacher
VIPKID
07.2018 - Current
- Maintained contract for over 6 years
- Strong listening and communication skills, establishing strong relationships to build client base, completing 70 classes the first month teaching, teaching over 700 classes and 350 students throughout time of employment
- 185 client reviews with a 5-star average, one of the most memorable being, "You are the best, most interesting teacher I have ever had! Thank you for your warmth and guidance all along. I love you!"
- Ability to excel working non-traditional hours (overnights and weekends)
- Enthusiastic learner and skilled teacher, participating in ongoing professional development opportunities, obtaining multiple certifications, including TESOL (Teaching English to Speakers of Other Languages and multiple K-12 ESL (English as a Second Language) certifications
- Improved client success by implementing interactive teaching methods and technologies
- Assessed progress by providing timely feedback and recognizing individual achievements with reward systems
Administrative Assistant
Forté Elements
04.2017 - 09.2018
- Quickly, efficiently, prepared, packaged, placed, shipped, and delivered orders while maintaining accuracy, in a safe, timely manner, sometimes for more than 100 orders in one day
- Boosted overall efficiency by managing multiple tasks simultaneously, such as loading/unloading vehicles, route planning, and paperwork completion
- Achieved record of zero accidents through adherence to traffic laws and safety protocols
- Efficiently organized company operations, overseeing inventory management and ensuring quality control across hundreds of orders
- Collaborated on special projects as assigned by leadership, contributing and summarizing research findings as needed for success
- Collaborated with team by participating in weekly meetings and tracking project progress, participating in team-building activities, obtaining regular raises throughout employment
- Assisted in new employee training to ensure smooth integration into the team
Soda Mixologist
Swig
04.2014 - 09.2015
- Quickly prepared customer orders, serving more than 100 customers per hour during peak traffic times and building customer loyalty
- Provided excellent customer service, obtaining Food Handlers Permit before employment and often preparing large orders
- Managed cash handling procedures, ensuring accurate accounting of daily sales transactions
- Worked flexible hours across night, weekend, and holiday shifts
Custodian
Utah Valley University
11.2012 - 04.2014
- Developed ability to work efficiently and delightedly as a team, working late night or early morning shifts
- Maintained clean and organized work environment, cleaning bathrooms (toilets, sinks, mirrors, floors, and walls), classrooms (dusting and cleaning shelves), hallways (vacuuming, lifting up to 50 pounds while being on foot for long periods of time), windows, taking out trash, and cleaning baseball dugouts
- Cleaned equipment and followed safety protocols, promptly resolving issues with management
- Participated in ongoing training opportunities to stay up-to-date on best practices, obtaining multiple raises throughout employment
Education
Bachelor of Science - Community Health Education
Utah Valley University
Orem, UT08-2017
Skills
- Highly Dependable
- Friendly
- Fast Learner
- Detail-Oriented
- Some Spanish
Timeline
English Teacher
VIPKID
07.2018 - Current
Administrative Assistant
Forté Elements
04.2017 - 09.2018
Soda Mixologist
Swig
04.2014 - 09.2015
Custodian
Utah Valley University
11.2012 - 04.2014
Bachelor of Science - Community Health Education
Utah Valley University
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