Summary
Overview
Work History
Education
Skills
Locations
Recognition And Awards
Certification
References
Timeline
Generic

Molly Smith

Round Lake Beach,Illinois

Summary

Dynamic Museum Assistant with proven expertise in visitor engagement and social media management at Aurora Regional Fire Museum. Skilled in exhibit design and effective communication, I successfully increased follower interaction and led educational programs, enhancing the museum's community presence and enriching visitor experiences. Passionate about fostering learning through history and culture.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Museum Assistant

Aurora Regional Fire Museum
Aurora, IL
08.2022 - Current
  • Conducted tours of the museum
  • Scheduled tour groups and programs for visitors
  • Lead presentations and group programs
  • Controlled all the social media accounts and increased follower interaction
  • Used Canva to create visually appealing posts
  • Attended committee meetings when needed and collaborated with board members
  • Conducted research on various topics to help answer visitor questions and expand my knowledge of the museum
  • Oversee daily operations of the museum.
  • Maintained accurate accounting and monetary records for visitors, admissions, donations, and gift shop sales.
  • Assisted with set-up, management, and clean-up of special events and educational programs.
  • I became a CPR instructor and co-taught CPR training classes to around 600 high school students.
  • Co-lead City of Aurora Summer camp for grades 3-5

Restaurant Team Member

Culvers Franchising System
Antioch, IL
07.2020 - Current
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Replenished condiments and other supplies at tables and stations.
  • Assisted in taking customer orders and providing recommendations.
  • Delivered food to tables in a timely manner.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Interacted with various guests and families throughout their meal
  • Monitored temperatures of prepared food and cold-storage areas.
  • Assist team members in various tasks when needed

  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Cleaned tables and chairs to prepare dining area for thenext customers.
  • Communicated effectively with kitchen staff regarding customer orders and special requests.
  • Performed opening side work duties including setting up dining area for guests arrival.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Curatorial and Exhibits Intern

First Division Museum at Cantigny Park
Wheaton, IL
11.2021 - 06.2022
  • Aided in conducting inventories of various artifacts in collection areas
  • Assisted in the removal of a temporary exhibit
  • Designed and installed a visual exhibit with the help of the Exhibits Coordinator & Assistant Curator
  • Assisted the Collections Manager and Historic Vehicle Program Coordinator in creating an inventory of artifacts in the Motor Pool
  • Conducted an inventory of the Mezzanine area collections
  • Assisted the Exhibits Coordinator with various exhibit maintenance tasks
  • Assisted in scanning archival photographs for future exhibition use
  • Conducted research on the artifacts featured in the exhibit
  • Added previous exhibit text to artifact records in PastPerfect
  • Performed scholarly research on Hello Girls for a future display
  • Attended weekly Collections team meetings to be informed on project updates, and upcoming tasks to be completed by the team

COVID Chronicles-Oral Historian Intern

Greater Charlotte Area Mutual Aid
, Remote
01.2021 - 05.2021
  • Conducted Research on Charlotte, North Carolina, and surrounding areas
  • Conducted Research on long-term and short-term effects COVID-19 in Charlotte
  • Created a general list of questions to ask while conducting interviews while implementing Oral History Protocol throughout the duration of the internship
  • Researched local organizations to find interviewees and researched interviewees prior to interviewing them
  • Created an interview template for each interview
  • Completed the internship entirely remote using virtual resources
  • Used personal social media accounts to connect with potential interviewees
  • Oral Histories were all conducted via telephone or a Zoom Meetings
  • Attended weekly team meetings in a virtual office and filmed virtual presentations during team meetings
  • Uploaded interview templates and interview recordings

Intern

Whitewater Historical Society
Whitewater, Wisconsin
01.2020 - 05.2020
  • Assisted in the organization of collection using archival preservation supplies
  • Assisted in organizing photographs and determining if the photograph would be better used at the University Archives
  • Aided in the accessioning/digitization of the collection into PastPerfect
  • Assisted in developing future exhibits
  • Assisted in sending out monthly newsletters
  • Conducted research on local businesses throughout Whitewater History
  • Completed transcriptions of historical local newspapers to gain information on businesses
  • Assisted in advertisement of events by asking local businesses to display posters

Intern

University Archives and Special Collections
Whitewater, WI
06.2019 - 08.2019
  • Conducted research on local, state, and national information to feature in exhibit
  • Analyzed local court documents for use in the exhibit and worked with a variety of newspaper databases throughout research
  • Properly handled and moved collection items while conducting research
  • Designed and displayed exhibit while maintaining archival standards

Education

Master of Arts - History with Public History Concentration

Norwich University
Northfield, VT
06.2022

Bachelor of Arts - History with Public History Emphasis

University of Wisconsin - Whitewater
Whitewater, WI
05.2020

Skills

  • Tour management
  • Exhibit design
  • Visitor engagement
  • Social media management
  • Research skills
  • Event coordination
  • Team collaboration
  • Customer service
  • Public relations
  • Customer relationship
  • Effective communication
  • Teamwork and collaboration
  • Staff management
  • Interpersonal communication
  • Gift shop operations
  • Educational tours
  • Organizational skills
  • Presentation skills
  • Handling payments
  • Adaptive learning
  • Individual and personal tours
  • Self motivation

Locations

  • Aurora Regional Fire Museum, Aurora, IL
  • First Division Museum at Cantigny Park, Wheaton, IL
  • Greater Charlotte Area Mutual Aid, Remote
  • University Archives and Special Collections, Whitewater, WI
  • Whitewater Historical Society, Whitewater, WI
  • Culvers Franchising System, Antioch, IL
  • Norwich University, Northfield, VT
  • University of Wisconsin - Whitewater, Whitewater, WI

Recognition And Awards

Leadership Academy, Aurora Regional Chamber of Commerce, Leadership Academy is a thirty-hour course over the course of ten sessions that has a strong emphasis on leadership development and focuses on personal and professional development. The academy is designed to prepare a select group of qualifying individuals for future leadership roles in the Aurora community.

Certification

  • CPR Certified
  • CPR Instructor Certification

References

References available upon request.

Timeline

Museum Assistant

Aurora Regional Fire Museum
08.2022 - Current

Curatorial and Exhibits Intern

First Division Museum at Cantigny Park
11.2021 - 06.2022

COVID Chronicles-Oral Historian Intern

Greater Charlotte Area Mutual Aid
01.2021 - 05.2021

Restaurant Team Member

Culvers Franchising System
07.2020 - Current

Intern

Whitewater Historical Society
01.2020 - 05.2020

Intern

University Archives and Special Collections
06.2019 - 08.2019

Master of Arts - History with Public History Concentration

Norwich University

Bachelor of Arts - History with Public History Emphasis

University of Wisconsin - Whitewater

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