Molly Snow
Houston
Summary
Administrative and business professional promoting high-level skill in clerical duties such as maintaining both service and parts invoices, coordinating customer service orders, executing daily credit card accounts receivable, and executing the regional digital transformation project. In addition, regularly assess client needs, fosters positive client relations, and implements actionable improvements to gain competitive market growth.
Overview
1
1
year of professional experience
Work History
Operations Specialist I
Wabash
09.2023 - Current
- Improved operational efficiency by streamlining processes and implementing new systems.
- Reduced costs for the department by identifying areas of improvement and proposing cost-effective solutions.
- Enhanced team productivity with effective communication strategies and regular performance reviews.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Collaborated across departments to identify opportunities for process improvements and increased efficiency.
Founder
Fairy Pad Mother
- Managed business finances, keeping operations on sound financial footing with careful supervision
- Analyzed competition to recommend strategic moves for business
- Formulated decisions about finances, branding and other business factors.
Partner
Starbucks
- Maintained loyal client base, establishing trusting alliances and fair billing practices
- Implemented strategies to increase profitability and firm performance
- Navigated periods of high volume with calm demeanor to keep store operating to standard
- Used upselling techniques to boost order value, generating additional revenue
- Addressed and resolved customer issues to promote satisfaction.
Teacher
Private School
- Developed and implemented engaging curriculum aligned with student learning objectives and in adherence with state and district requirements
- Collected and analyzed student work samples and related data to monitor progress and identify skill gaps
- Administered and interpreted formal and informal educational assessments and recorded findings
- Administered formal and informal educational assessments, recording findings appropriately
- Kept organized academic records and reports for progress tracking.
Marketing Consultant
Freelance
- Enhanced marketing success by recommending tactical adjustments and updates based on current industry trends
- Managed complex projects involving strategic, highly-technical and large-budget marketing plans
- Created marketing collateral and branded messaging for diverse marketing needs.
Education
Business Management
National University
San Diego, CAArt History
Miramar College
San Diego, CAArt History
Diablo Valley College
Pleasant Hill, CASkills
- Project coordination
- Project management
- Good communication
- Customer relations
- Team work
- Written & verbal communication
- Administrative professional
Timeline
Operations Specialist I
Wabash
09.2023 - Current
Founder
Fairy Pad Mother
Partner
Starbucks
Teacher
Private School
Marketing Consultant
Freelance
Business Management
National University
Art History
Miramar College
Art History
Diablo Valley College