Molly Stevens
Madison,NE
Summary
Results-driven professional with comprehensive experience in account management, focusing on building strong client relationships and driving business growth. Adept at negotiating contracts, resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Teller
Bank of The Valley
02.2023 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Feed Order Desk
Central Plains Milling
03.2019 - 12.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Tracked orders and notified customers of status or potential delays.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Sourced vendors, built relationships, and negotiated prices.
- Purchased new products and oversaw inventory stocking and availability.
- Managed supplier relationships to ensure timely delivery of products and services.
Vet Technician Assistant
Madison County Vet Clinic
03.2015 - 03.2019
- Improved clinic efficiency by maintaining clean and organized workspaces for the veterinary team.
- Performed laboratory tasks, such as blood draws and sample analysis, contributing to accurate diagnostics for patients.
- Provided compassionate care to animals, ensuring a positive experience during their visits to the clinic.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Assisted with surgical procedures, ensuring a safe environment for both patients and staff members.
Education
No Degree - Agricultural Business
Eastern Wyoming College
Torrington, WYHigh School Diploma -
Rock County High School
Bassett, NE05-2008
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Positive
- Financial record keeping
- Accounts payable and receivable
- Bank reconciliation
- Bookkeeping
- Account reconciliation
Timeline
Teller
Bank of The Valley
02.2023 - Current
Feed Order Desk
Central Plains Milling
03.2019 - 12.2022
Vet Technician Assistant
Madison County Vet Clinic
03.2015 - 03.2019
No Degree - Agricultural Business
Eastern Wyoming College
High School Diploma -
Rock County High School
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