Dynamic and detail-oriented professional with extensive experience in office administration at the Office of Home Energy Programs. Proven track record in customer service and organization, successfully managing 25-50 applications daily. Skilled in verbal and written communication, ensuring efficient operations and client satisfaction. Adept at creating and tracking purchase orders to streamline processes.
Assisted clients with getting financial help with their electric bill through funding from HRDC; reviewed 25-50 applications daily; answered the phone helping a client navigate through the system for assistance.
Daily tracking of number of seniors eating meals at the Center; answered phone; conducted re-assessments on all seniors each year; assisted in scheduling speakers to come to the Center; assisted with serving meals and clean up.
Responsible for billing all clients that attend Adult Medical Day Care at two different Centers; one in Cumberland and the other in Lonaconing (my main office was in Cumberland); Responsible for petty cash; Created and tracked Purchase Orders for both Centers.
Answered phone; Typed memos to staff; kept records on buses mileage; Responsible for creating and filing purchase orders; Typed minutes of meetings with staff and participants.