Dynamic shift leader with a track record in customer service and team supervision. Skilled in training staff and enhancing service efficiency to drive positive customer interactions.
Overview
2
2
years of professional experience
Work History
Shift Leader / Barista
MOKA
Rochester, MN
06.2024 - Current
Supervised daily operations to ensure efficient service delivery and team performance.
Trained new staff on customer service protocols and beverage preparation techniques.
Cultivated strong interpersonal skills to foster meaningful customer interactions.