Diligent with strong background in managing front desk operations and providing exceptional customer service. Successfully coordinated daily administrative tasks and enhanced client satisfaction. Demonstrated proficiency in handling communications and resolving issues efficiently.
*Greeting and welcome patients, providing a positive first impression of the company, Make sure the patients leave happy and with a smile.
*Manage a high volume of incoming calls, schedule, confirm, and check out patients, input patient information, Following all HIPPA guidelines, verify insurance, scanning, taking care of mail, tracking reports of incoming patients,referrals, and seminar tracking.
*Track appointments due to no shows and cancellations.
*Order supplies, organize seminars, take care of waiting area