Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Molly Tarasovich

Waterford

Summary

Detail-oriented and adaptable administrative professional with a diverse background in coordination, customer service, and bookkeeping. Equipped with strong organizational skills and a proven ability to manage multiple tasks in fast-paced environments. Experienced in providing exceptional customer support, managing financial records, and delivering tailored educational assistance to students. Adept at problem-solving, data entry, and using office software to streamline operations. Known for a proactive approach, excellent communication skills, and a commitment to maintaining high levels of accuracy and efficiency. Ready to contribute to a dynamic administrative team by supporting day-to-day operations and improving internal processes.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

National Fuel Gas
12.2020 - Current
  • Answer inquiries and questions in a timely manner
  • Handle complaints professionally and problem solving with minimal assistance
  • Coach new employees with their phone calls and assist them in decision making

Property Coordinator

Westminster Group Companies
11.2019 - 11.2020
  • Coordinate work orders with residents and maintenance
  • Ensure documents are completed appropriately and file documentation
  • Maintain cleanliness and overall order of properties

Outside Sales Representative

Hearst Media at Local Edge
06.2019 - 09.2019
  • Cold calling prospects
  • Meeting with clients and determining appropriate platforms for marketing
  • Communicating with current clients to ensure marketing is working properly

Tutor

Edinboro University Writing Center
09.2018 - 05.2019
  • Sessions were both prescheduled and walk-ins
  • Assisted students and staff with work in progress
  • Promote productivity and learning by asking questions and reiterating lessons

Education

Master of Education -

PENNWEST UNIVERSITY OF EDINBORO
01-2024

Bachelor of Arts - English Writing and Minor in Communications

EDINBORO UNIVERSITY OF PENNSYLVANIA
01-2019

Skills

  • Microsoft Office
  • G-Suite
  • Writing
  • Communication
  • Customer service
  • Call center experience
  • Complaint resolution
  • Client relations
  • Customer satisfaction measurement
  • Scheduling
  • Follow-up skills
  • Building rapport

Timeline

Customer Service Representative

National Fuel Gas
12.2020 - Current

Property Coordinator

Westminster Group Companies
11.2019 - 11.2020

Outside Sales Representative

Hearst Media at Local Edge
06.2019 - 09.2019

Tutor

Edinboro University Writing Center
09.2018 - 05.2019

Master of Education -

PENNWEST UNIVERSITY OF EDINBORO

Bachelor of Arts - English Writing and Minor in Communications

EDINBORO UNIVERSITY OF PENNSYLVANIA
Molly Tarasovich