Molly Thierry
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level medical assistant position. A team player and ready to help achieve company goals. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Patient Access Representative
Fisher Titus Medical Center
03.2017 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Providing excellent customer service by promptly answering patient inquiries.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Trained new staff on hospital processes and procedures.
- Verified patient insurance eligibility and entered patient information into system.
- Greeted and assisted patients with check-in procedures.
- Provided excellent customer service to patients and medical staff.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Answered incoming calls, scheduled appointments and filed medical records.
- Followed document protocols to safeguard confidentiality of patient records.
- Facilitated communication between patients and various departments and staff.
- Responded to inquiries by directing calls to appropriate personnel.
ER Technician/Secretary
Fisher Titus Medical Center
11.2007 - 02.2015
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Quickly responded to codes and cardiac monitor alarms.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Continuously monitored patients and reported changes to head nurses and physicians.
- Facilitated transfer of patients throughout medical facility and between departments.
- Maintained clean and sanitary environment in emergency department to meet hygiene measures.
- Liaised between nurses, physicians, patients and visitors.
- Assisted in preparation and maintenance of patient charts, documenting all care given.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Took and recorded patients' vital signs, documenting in medical charts.
Education
Medical Assisting
Remington College
Cleveland, OH01.2007
Skills
- Registration and Admissions
- Post-Discharge Care Coordination
- Appointment Scheduling
- Patient Check-In
- Insurance Verification
- HIPAA Compliance
- Customer Service
- Multitasking and Organization
- Scheduling Diagnostic Procedures
- Payment Processing
- Money Handling
- Medical Terminology
- Patient Registration
References
Haley Robuck CNP
- 57 Park Ave, New London, Ohio 44851
- 419-706-5253
Nicole Shantz
- 12815 Arlington Road, Berlin Heights, Ohio 44814
- 419-706-7457
Charity Case
- 133 1/2 Williams Street, New London, Ohio
- 419-706-7939
Timeline
Patient Access Representative
Fisher Titus Medical Center
03.2017 - Current
ER Technician/Secretary
Fisher Titus Medical Center
11.2007 - 02.2015
Medical Assisting
Remington College
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