Molly Tobin, BSN RN
Homestead,FL
Summary
Detail-oriented registered nurse with five years of healthcare industry success. Guided patients through process of receiving medical attention, handling case files and advising on nature of condition and need for physician consultation. Dedicated to restoring health and improving quality of life. Patient-oriented Nurse with diverse experience in direct patient care, telehealth triage, staff supervision and department operations, as well as various medical-centered software. Skilled at multitasking and prioritizing patient needs and daily assignments as well as managing transitions from hospital to home for patients . Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Telephone Triage Nurse
Pacific Cancer Care
11.2019 - Current
- Manage approximately 40 to 50 outgoing phone calls, emails, portal messages and faxes regarding patient concerns daily
- Daily communication with physicians and nurse practitioners throughout the practice to expedite seamless care for patients.
- Documented patient care with electronic medical record and distributed relevant information to other medical providers to update diagnostic and treatment plans.
- Streamlined workflow processes by utilizing electronic medical record systems efficiently during telephone consultations.
- Coordinate patient care plans with pharmacies for specialized medications and DME.
- Managing referrals for outside physicians as well as hospice and home health
- Coordinate care with multiple specialties at the area hospitals to organize care for clinic patients such as the Emergency Department, Interventional Radiology, Physical Therapy and Orthopedics to provide smooth transitions.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Review treatment plans to ensure safety and alleviate gaps in patient care.
- Assisted in management of patient utilization of health care system and provided patient education relative to health care needs, use of community resources and responsibilities of membership in managed care.
- Supported efficient clinic operations by managing high call volumes and prioritizing urgent cases appropriately.
- Managed crisis situations calmly and professionally, coordinating prompt intervention from appropriate medical staff when necessary.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Charge Nurse
Forest Hill Skilled Nursing Facility
07.2019 - 11.2019
- Collaborated with multidisciplinary teams to develop comprehensive care plans tailored to individual patients' needs.
- Achieved higher patient satisfaction scores by actively listening to concerns and addressing them in a compassionate manner.
- Tracked patients' status and emergent cases, taking calls from hospitals when patients' acuity changes.
- Provided emotional support for patients'' families as needed during challenging times such as end-of-life care or complex medical decision-making processes.
- Mentored new hires, providing support during orientation and ensuring successful transition into the clinical setting.
- Advocated for patients'' rights while maintaining respect for their preferences, values, beliefs, confidentiality, dignity, and comfort level throughout their hospital stay.
- Supported seamless transitions of care between shifts by effectively communicating pertinent information during handoffs.
- Facilitated smooth operations during high-acuity situations, prioritizing resources efficiently to maintain optimal patient care delivery.
Education
Master of Science - Health Informatics
University of Pittsburgh
Pittsburgh, PA08.2026
Bachelor of Science - Nursing
Northwest Florida State College
Niceville, FL01.2018
Skills
- Documentation accuracy
- Software navigation
- Clinical assessment
- Symptom Assessment
- Patient Instruction
- Patient Advocacy
- Patient Communication
- Physician Collaboration
- Resource Utilization
- Decision-Making
- Care Coordination
- Documentation
- Outbound Patient Calls
- Teamwork and Collaboration
- Attention to Detail
- Problem-solving abilities
Certification
- Florida, EXP 04/30/25, #RN9465482
- California, EXP 11/30/24, #95200806
Volunteer Awards
- Certificate of Achievement, 3rd Battalion, 7th Special Forces Group (Airborne), 2023
- Colonel Maggie Raye Volunteer Award Nominee, 7th Special Forces Group (Airborne), 2022
- Military Spouse of the Year, Eglin Air Force Base, 2018
- Certificate of Achievement, 2nd Battalion, 7th Special Forces Group (Airborne), 2018
- Military Spouse of the Year, Eglin Air Force Base, 2017
- Order of St Joan D’Arc, Fort Stewart, Georgia, 2013
Volunteer Experience
- Battalion Soldier Family Readiness Group, Battalion Family Leader, 3rd Battalion, 7th Special Forces Group, Eglin Air Force Base, 05/01/21, current
- Battalion Family Readiness Group, Battalion Family Leader, 2nd Battalion, 7th Special Forces Group, Eglin Air Force Base, 10/01/17, 05/01/19
- Company Family Readiness Group, Company Family Leader, Charlie Company, 2nd Battalion, 7th Special Forces Group, Eglin Air Force Base, 07/01/16, 01/01/18
- Squadron Family Readiness Group, Treasurer, 6-8 Calvary, 3rd Infantry Division, 04/01/12, 08/01/13
References
- Lori Roman, BSN, RN, CCRN, Nursing School Instructor, Mentor, ICU RN at Baylor Scott & White Health, 850.803.4278, Lori.Roman@BSWhealth.org
- Nancy Tray, MD, Co-worker, Pacific Cancer Care, 571.265.4343, ntray@pacificcancercare.com
- Nicole Boland RN, Co-worker, Pacific Cancer Care, 319.310.1828, bolandnicole@gmail.com
- Debra Branson, MSN, FNP-BC, Co-worker, Pacific Cancer Care, 858.382.2004, dbranson@pacificcancercare.com
- Kristina Santiago-Villa, BSN, RN, Triage Co-worker (2019-2021), Pacific Cancer Care, 954.816.0809, Kristina.m.santiago@gmail.com
Timeline
Telephone Triage Nurse
Pacific Cancer Care
11.2019 - Current
Charge Nurse
Forest Hill Skilled Nursing Facility
07.2019 - 11.2019
Master of Science - Health Informatics
University of Pittsburgh
Bachelor of Science - Nursing
Northwest Florida State College
Similar Profiles
YOSELIN PEREZ MELOYOSELIN PEREZ MELO
Medical Assistant at Pacific Cancer CareMedical Assistant at Pacific Cancer Care
Yazmin EspinozaYazmin Espinoza
Patient Care Coordinator at Pacific Cancer CarePatient Care Coordinator at Pacific Cancer Care
Krystyn CruzKrystyn Cruz
Front Desk Receptionist at Regional Cancer Care / Astera Cancer CareFront Desk Receptionist at Regional Cancer Care / Astera Cancer Care
Noel ZometaNoel Zometa
Talent Acquisition Coordinator at Baptist Health South Florida South FloridaTalent Acquisition Coordinator at Baptist Health South Florida South Florida
Maylin RodriguezMaylin Rodriguez
Spanish Teacher at AcademicaSpanish Teacher at Academica