Molly Trevino
Pearsall,TX
Summary
Accomplished Resident Supervisor at Corecivic, adept in crisis counseling and staff training, significantly improved resident satisfaction and safety. Leveraged excellent communication and problem-solving skills to streamline payroll processes, enhancing efficiency. Proven adaptability and professionalism in coordinating emergency responses and facilitating smooth transitions, achieving a harmonious community environment.
Overview
7
7
years of professional experience
Work History
Resident Supervisor
Corecivic
02.2022 - Current
- Improved resident satisfaction by addressing concerns promptly and effectively.
- Enhanced communication among residents through regular meetings and open forums.
- Maintained a safe and clean living environment by conducting routine inspections and coordinating maintenance efforts.
- Ensured compliance with housing policies, resulting in fewer rule violations and a more harmonious community.
- Facilitated roommate mediations to address issues before they escalated into larger problems.
- Assisted with move-in and move-out processes, ensuring smooth transitions for new and departing residents.
- Coordinated emergency response efforts during crisis situations, prioritizing safety for all involved parties.
- Trained new Resident Supervisors on relevant policies and procedures, ensuring consistency in application across the community.
- Handled administrative tasks such as reporting incidents or submitting work orders, maintaining accurate records and ensuring timely resolutions.
- Enforced policies and safety standards through building and room rounds.
- Promoted positive relations between residents and staff.
- Solved grievances and complaints by collaborating with residents.
- Conducted daily welfare checks and coordinated with facility staff to meet resident needs.
Payroll Clerk
Corecivic
12.2020 - 02.2022
- Streamlined payroll processing by implementing efficient data entry and verification procedures.
- Ensured accurate payment distribution for employees by diligently reviewing timecards and attendance records.
- Maintained compliance with federal, state, and local tax laws by staying updated on regulations and submitting timely reports.
- Reduced payroll discrepancies by conducting thorough audits and reconciliations of employee records.
- Enhanced overall payroll efficiency through continuous improvements in systems and processes.
- Collaborated with the human resources department to ensure proper management of employee benefits and deductions.
- Developed effective communication channels for addressing employee concerns regarding paychecks, leave balances, and overtime calculations.
- Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.
- Provided support during financial audits by preparing relevant documentation related to payroll transactions.
- Resolved issues arising from incorrect payments or missing information by collaborating with managers to gather necessary details promptly.
- Increased accuracy in overtime calculations through consistent monitoring of hours worked against established thresholds.
- Established a well-organized filing system for maintaining all payroll-related documents securely.
- Assisted in the preparation of year-end tax forms, including W-2s and 1099s, for timely distribution to employees.
- Verified timekeeping records and handled any discrepancies with employees.
- Maintained payroll information by calculating, collecting, and entering data.
Clerk/Receptionist
Trevino Royal Oaks Funeral Chapels
06.2017 - 12.2020
- Improved customer satisfaction by promptly answering inquiries and providing accurate information about basic funeral information.
- Assisted in financial tasks such as invoicing, budget tracking, and expense report processing for optimal fiscal management.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Provided support for meetings by scheduling appointments, preparing materials, and taking detailed minutes.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Assist in ongoing funeral services and activities.
- Develop and revise documents using Microsoft word and other software applications.
- Collect payments for clients participating in pre arranged funerals and ongoing funerals.
Education
High School Diploma -
Pearsall High School
Pearsall, TX06.2017
Skills
- Staff Training
- Excellent Communication
- Problem-solving aptitude
- Crisis Counseling
- Team Collaboration
- Adaptability
- Professionalism
- Decision-Making
- Analytical Thinking
- Attention to Detail
- Multitasking
Timeline
Resident Supervisor
Corecivic
02.2022 - Current
Payroll Clerk
Corecivic
12.2020 - 02.2022
Clerk/Receptionist
Trevino Royal Oaks Funeral Chapels
06.2017 - 12.2020
High School Diploma -
Pearsall High School
Similar Profiles
Rebecca ShumRebecca Shum
Senior Correctional Officer at CoreCivicSenior Correctional Officer at CoreCivic
Hellen MullerHellen Muller
Detention Officer at CorecivicDetention Officer at Corecivic
Tomekia MarshallTomekia Marshall
Assistant Shift Supervisor at CoreCivicAssistant Shift Supervisor at CoreCivic
Felipe J. MedinaFelipe J. Medina
Shift Supervisor/Work Ethics Liaison at CoreCivicShift Supervisor/Work Ethics Liaison at CoreCivic
Diego CarrascoDiego Carrasco
Crew Trainer at McDonald'sCrew Trainer at McDonald's