Molly Turner

• Consistently meet targets for client, renewal, and upsell based on quarterly goals
• Ensure ongoing client satisfaction and engagement
• Ensure partnership calls our scheduled and held in advance of partnership milestones
• Collaborate with client engagement to strategize on ideal commercial options, sending appropriate renewal paperwork to clients in advance of renewal dates
• Build rapport with client engagement peers
• Proactively identify & escalate renewal risk
• Proactively identify & pursue options growing client relationships through expanded research capacity sales
• Continuously build, & maintain an active pipeline of upsell opportunities
• Identify unique, client needs & well-defined research request
• Presented innovative ideas for potential brand partnerships to clients.
• Researched industry trends & competitive insights for use in developing new strategies.
• Organized & managed multiple accounts simultaneously.
• Participated in brainstorming sessions focused on creating successful marketing campaigns.
• Identified areas of improvement within existing client accounts.

Contracted with Booz Allen Hamiliton then Hanover Research

• Collaborated with sourcing & recruiting coordinators to provide 'white glove' experience for all stakeholders
• Reviewed applications, conducted phone screens, built professional, interactive candidate relationships
• Strategize intake calls with management teams understanding needs for agencies and in house corporate roles
• Participated in team collaborations, training, updates & candidate sharing for overall success of team
• Learned & researched hiring processes of high level government clearances & crossovers
• Created & executed multi-channel sourcing strategies to pipeline candidates matching team profiles
• Built talent pools for current & future requirements,maintained hiring team relationship management by conducting interactions with candidates in a timely, professional & responsive manner
• Identified & communicated continuous improvement opportunities & strategies
• Conducted role briefing with candidates setting expectations for the recruitment process
• Timely process management & sourcing utilizing recruitment methods & training for streamlined delivery
• Managed effective candidate relationships by communicating position opportunities & reviewing EVP's.
• Researched emerging trends in recruitment technology & techniques.
• Maintained Applicant Tracking System records of all applicants.
• Sourced & screened potential candidates for open positions.
• Ensured compliance with applicable laws & regulations regarding recruitment activities.
• Managed employee referrals program including tracking progress & awarding incentives.
• Provided feedback to unsuccessful applicants on the status of their applications.
• Collaborated with hiring managers to understand position requirements.
• Conducted in-depth interviews with top candidates to assess skills & fit.
• Advised management on staffing needs & strategies for improving diversity initiatives.
• Negotiated salaries & other employment terms with successful applicants.
• Reviewed resumes, conducted phone screens, & managed candidate pipelines.

Hired as an HR Assistant & was quickly promoted to Recruiting Coordinator, Recruiter then Talent Acquisition Specialist.

• Managed full recruitment cycle for national service & sales departments
• Demonstrated creative sourcing strategies via research, identification & assessment of diverse candidate pools for managers open positions through multiple sources
• Utilized referrals, databases, social media, alumni, boolean strings expanding high quality candidate search
• Administered assessments to candidates for high profile openings within company
• Acted as point of contact, built influential candidate and third party recruiting relationships during the selection process
• Ensured streamlined experiences for internal & external stakeholders throughout interviewing process
• Regularly managed 35+ open requisitions across 19 branches nationwide working alongside over 50 managers .
• Partnered with hiring managers at HQ to identify, source, & recruit a variety of technical, administrative and operational positions
• Expanded candidate funnel through partnering with firms, sourcing, digital channels, networking, referrals & outreach
• Managed end-to-end candidate experience from sourcing through offer stages
• Assisted in creation and definition of new job roles in partnership with HR Manager & hiring managers
• Provided weekly reports on recruiting activity to leadership, improving standardized recruitment processes
• Created & supported ad-hoc recruiting projects including annual internship programs & non-profit charity campaigns
• Took lead of annual audits for Affirmative Action Planning & OFCCP
• Initiated and participated in person and virtual recruiting outreach events at local schools, universities and employment centers.
• Identified best practices for recruiting process improvement.
• Created reports on key recruitment metrics such as time-to-fill and cost-per-hire.
• Ensured compliance with applicable laws & regulations regarding recruitment activities.
• Conducted in-depth interviews with top candidates to assess skills & fit.