Molly Turner
Ortonville,MI
Summary
Experienced barista manager with bakery experience. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Strong history of providing top-notch service.
Overview
3
3
years of professional experience
Work History
Barista Manager
Kirk Walker
Goodrich, MI
12.2022 - 07.2025
- Monitored inventory levels and ordered supplies as needed for coffee shop operations.
- Collaborated with other departments within the organization to coordinate activities that would benefit the overall business objectives.
- Assisted with customer inquiries, complaints, and handled escalated issues professionally.
- Established and adjusted ordering parameters to manage inventory.
- Prepared and served coffee, espresso drinks, blended coffees, and teas.
- Greeted guests with a pleasant smile and superior customer service.
- Managed cash handling procedures, ensuring accuracy in transactions and deposits.
- Led inventory management, ordered supplies, and managed stock levels to minimize waste.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
- Supported the store manager with interviewing and hiring baristas.
- Managed the shipping department, ensuring that customers received their orders in a timely and efficient manner.
- Communicated with higher management to answer any questions or concerns that they may have.
Baker
Abeantogo Coffee Roasters
Goodrich, MI
12.2022 - 07.2025
- Placed orders for additional supplies when necessary based on production needs.
- Operated ovens and other equipment to bake products according to established recipes.
- Measured out ingredients accurately to ensure consistent product quality.
- Collaborated with other bakers on staff to complete tasks efficiently within set deadlines.
- Stocked shelves with freshly-baked goods throughout the day as needed.
- Inspected finished products before packaging them up for sale.
- Provided customer service by answering questions about menu items or taking orders from customers.
- Ensured that all health regulations were followed at all times while working in the kitchen.
- Monitored the temperature of ovens and adjusted accordingly to maintain consistency in baking times.
- Followed food safety guidelines while preparing all food items.
- Cleaned work areas, utensils, equipment, and surfaces between batches of products.
- Prepared dough for a variety of bakery items, such as muffins, cookies, scones, etc.
- Managed inventory for the bakery, ensuring that there were sufficient supplies.
- Learned to use industrial bakery equipment
Education
High School Diploma -
Homeschooled
Ortonville MI 06-2024
Skills
- Time management
- Inventory management
- Customer service
- Problem solving
- Verbal communication
- Problem-solving
- Communication
- Organization
- Flexible and adaptable
Timeline
Barista Manager
Kirk Walker
12.2022 - 07.2025
Baker
Abeantogo Coffee Roasters
12.2022 - 07.2025
High School Diploma -
Homeschooled