Molly Wagner
Fort Carson,CO
Summary
Compassionate and dedicated mental health professional with experience in group therapy facilitation, individualized care planning, and patient engagement. Skilled in providing therapeutic support to diverse populations, fostering trust, and promoting emotional well-being. Adept at psychosocial assessments, treatment planning, and collaborating with multidisciplinary teams to ensure high-quality behavioral health care. Committed to supporting individuals and families through acute and residential care settings, in alignment with Cedar Springs Hospital's mission.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Milieu Therapist
UPMC Mckeesport Hospital
Pittsburgh, Pennsylvania
03.2024 - Current
- Facilitated group therapy sessions, promoting communication, and interpersonal skills among participants.
- Monitored patient behavior and emotional well-being, documenting observations for care adjustments.
- Developed rapport with patients, utilizing active listening skills to build trust and promote engagement.
- Led psychoeducation groups, for example, CBT/DBT.
Customer Service Associate
The Home Depot
Pittsburgh, Pennsylvania
08.2024 - Current
- Provided exceptional customer support by addressing inquiries and resolving issues promptly.
- Demonstrated strong communication skills by effectively relaying product information to customers.
- Participated in team meetings to discuss feedback, and implemented solutions for service improvement.
Tutor
Carlow University
Pittsburgh, Pennsylvania
09.2023 - 05.2024
- Facilitated engaging tutoring sessions that promoted critical thinking and problem-solving skills among students.
- Developed individualized learning plans to address diverse student needs, and enhance academic performance.
- Maintained clear communication with students regarding expectations and resources.
Celtic Ambassador
Carlow University
Pittsburgh, Pennsylvania
09.2022 - 05.2024
- Led campus initiatives to promote student engagement, and enhance community relationships.
- Mentored peers in navigating academic challenges, fostering a supportive learning environment.
- Provided feedback on student experiences to improve ambassador program efforts.
Education
Master of Arts - Psychology
Carlow University
Pittsburgh, PA05-2025
Bachelor of Arts - Psychology
Carlow Univserity
Pittsburgh, PA05-2024
Skills
- Individual and group family therapy facilitation
- Psychosocial assessments and documentation
- Treatment and discharge planning
- Cognitive behavioral techniques (CBT/DBT)
- Conflict resolution and crisis management
- Empathy and active listening
- Exceptional patient care and engagement
- Advanced critical thinking and problem solving
- String written and verbal communication
Practicum Experience
- Administered comprehensive intake assessments for college students, gathering clinical history and identifying presenting concerns.
- Prepared detailed clinical intake reports and delivered case presentations to doctoral-level clinicians for review and feedback.
- Administered the WISC-V, conducted scoring and data analysis, and developed a preliminary diagnostic formulation and prognosis under licensed supervision.
Certification
- CPR
- AED Certified
- Comprehensive Crisis Management (CCMC)
Trained
Accomplishments
- Criminology Outstanding Student Award
- Psychology Honors Society
- 6× National Champion & 13× Conference Champion – Track & Field
- Student Leader Award
References
References available upon request.
Timeline
Customer Service Associate
The Home Depot
08.2024 - Current
Milieu Therapist
UPMC Mckeesport Hospital
03.2024 - Current
Tutor
Carlow University
09.2023 - 05.2024
Celtic Ambassador
Carlow University
09.2022 - 05.2024
Master of Arts - Psychology
Carlow University
Bachelor of Arts - Psychology
Carlow Univserity