Summary
Overview
Work History
Education
Skills
Certification
Streaming, Gym, Swimming.
Languages
Timeline
Generic

Molly West

Marrero,LA

Summary

Legal Assistant with extensive experience in managing high-volume workloads and maintaining strict confidentiality. Proficient in legal document preparation, proofreading, and client billing, and skilled in drafting persuasive legal correspondence. Proven ability to streamline workflows, lead teams effectively, and deliver exceptional client service. My objective is to find a smaller, more hands-on law firm to grow my knowledge of this field and go above and beyond to help attorneys and clients alike.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Legal Assistant

Jones Walker
06.2023 - Current
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
  • Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
  • Revised and finalized letters, briefs, and memos.
  • Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
  • Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.

Head Hostess

Tujague's Restaurant
02.2021 - 11.2023
  • Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
  • Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
  • Streamlined the seating process for increased efficiency and reduced wait times for guests.
  • Coordinated large parties and events, ensuring seamless service from arrival through departure.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Handled guest complaints with tact and diplomacy, working to find satisfactory resolutions promptly.
  • Participated in regular staff meetings to discuss operational improvements, share customer feedback, or address any challenges faced by the team.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Oversaw the dining room layout and table settings, ensuring compliance with restaurant standards and aesthetics.
  • Provided support to servers during busy periods by assisting with drink orders or clearing tables as needed.
  • Managed communication between front-of-house and back-of-house staff for smoother service during peak hours.
  • Utilized knowledge of menu items to provide personalized recommendations based on guest preferences or dietary restrictions.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Promoted business loyalty by fostering positive customer relationships.
  • Completed daily side work and opening and closing duties without fail.

Team Leader

PromoSocial
01.2018 - 06.2023
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Assisted in recruitment to build team of top performers.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.
  • Led by example, demonstrating commitment and professionalism that inspired team members to excel.
  • Built and maintained strong client relationships, leading to repeat business and referrals.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated customer needs and feedback to drive product and service improvements.

Education

No Degree - Biology

Delgado Community College
New Orleans, LA

Skills

  • Fast Learner
  • Scheduling/Planning
  • Microsoft Office
  • File Organization
  • Legal Document Preparation
  • Calendar Management
  • Administrative Support
  • Document Preparation
  • Document drafting
  • Document filing
  • Proofreading
  • Task Prioritization
  • Correspondence
  • Client Billing
  • Document organization
  • Deadline Monitoring
  • Filing System Organization

Certification

  • Certified in Word 2016, by Jones Walker LLP - June 21, 2023
  • Completed the HHS 405(d) Program's Ransomware Knowledge Training - July 3, 2024
  • Certificate of completion of Loss or Theft of Equipment or Data- July 2, 2024
  • Certificate of Completion Insider, Accidental or Malicious Data Loss- July 2, 2024

Streaming, Gym, Swimming.

  • Became affiliated on a popular streaming platform on January 1, 2022 where I get on and stream games, make crafts, or just chat.
  • I enjoy going to the gym almost everyday after work to keep myself healthy and happy. One of my favorite work outs is the 12/3/30 work out on the treadmill. I also enjoy box steps, dead-lifts and rows.
  • I have a large pool in my backyard where I love to go out and do laps, or even just float and relax for most of the day.
  • I also enjoy reading, getting brunch with friends or family, taking care of my cats, learning Japanese and rollerskating around the city.

Languages

Japanese
Elementary

Timeline

Legal Assistant

Jones Walker
06.2023 - Current

Head Hostess

Tujague's Restaurant
02.2021 - 11.2023

Team Leader

PromoSocial
01.2018 - 06.2023

No Degree - Biology

Delgado Community College

Similar Profiles

CREATE PROFILE
Molly West