Years of professional experience
Molly-Wrenn Gibney
Summary
I am an experienced graphic designer and photographer, as well as a previous project manager specializing in compelling visual content creation. I have a proven track record in managing multiple projects while focusing heavily on customer satisfaction and operational efficiency through effective time and inventory management. Fulfilled customer needs and successful project outcomes are among my top priorities.
Overview
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Work History
Store Attendant
Stewart's Chocolate
Jefferson, Massachusetts
11.2024 - 12.2025
- Assisted customers with product selections and inquiries.
- Maintained cleanliness and organization of store displays.
- Operated cash register and processed customer transactions efficiently.
- Stocked shelves with fresh chocolate products and ensured proper labeling.
- Monitored product quality and freshness throughout the store.
- Created artisanal chocolates using high-quality ingredients and traditional techniques.
- Trained junior chocolatiers on proper techniques and safety standards.
- Maintained cleanliness and organization of the workspace to meet health regulations.
- Conducted quality checks on finished products to ensure consistency and taste.
- Assisted in inventory management, tracking raw materials for production needs.
- Managed customer orders efficiently to meet deadlines and maintain customer satisfaction.
Graphic Designer, Photographer
The International
Bolton, Massachusetts
05.2020 - 10.2022
- Designed visual content for marketing campaigns and promotional materials.
- Created graphics and layouts for digital platforms and social media channels.
- Edited images and videos using industry-standard design software.
- Managed multiple projects concurrently while meeting tight deadlines.
- Developed graphics, logos, and layouts for product illustrations and websites.
- Produced print materials including brochures, flyers, and posters for marketing purposes.
- Captured high-quality images for various events and projects.
- Maintained organized archives of all photography work.
Assistant Manager
West Boylston Cinema
West Boylston, Massachusetts
02.2019 - 03.2020
- Coordinated customer service initiatives to enhance guest experiences.
- Trained new employees on operational procedures and safety protocols.
- Supported inventory management by tracking supplies and ordering concessions.
- Resolved customer complaints and ensured satisfaction in a timely manner.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Developed a system for tracking inventory and ordering supplies as needed.
- Created reports on sales trends, inventory levels, and financial data.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Cashier
Dunkin' Donuts
Sterling, Massachusetts
04.2018 - 05.2018
- Processed customer orders at cash register efficiently and accurately.
- Handled cash and card transactions securely, issuing receipts and providing change.
- Maintained cleanliness of service area and dining space to enhance guest experience.
- Provided friendly customer service, fostering positive interactions with guests.
- Assisted in restocking supplies and managing inventory levels effectively.
- Followed health and safety guidelines to uphold food safety standards.
- Collaborated with team members during peak hours to ensure smooth operations.
- Operated POS system for payment collection using various methods.
Education
Associate of Arts - Creative Writing
Liberty University
04-2019
Skills
- Creative writing and graphic design
- Customer service and guest relations
- Project and time management
- Inventory management and tracking
- Cash handling and payment processing
- Reliability and punctuality
- Cleanliness and hygiene standards
- Patience and empathy in service
- Hospitality and accommodation expertise
- Basic math proficiency
References
References available upon request.
Timeline
Store Attendant
Stewart's Chocolate
11.2024 - 12.2025
Graphic Designer, Photographer
The International
05.2020 - 10.2022
Assistant Manager
West Boylston Cinema
02.2019 - 03.2020
Cashier
Dunkin' Donuts
04.2018 - 05.2018
Associate of Arts - Creative Writing
Liberty University