Summary
Overview
Work History
Education
Skills
Certification
Committees
References
Timeline
StoreManager

Molly (Meredith) Ramirez

Denver,CO

Summary

Accomplished leader at Shiloh House, adept in strategic visioning and inspirational leadership. Spearheaded innovative program development and operational enhancements, achieving significant improvements in organizational efficiency and client satisfaction. Excelled in crisis management and relationship building, fostering team cohesion and adaptability. Demonstrated exceptional problem-solving aptitude, driving forward the agency's mission and goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Deputy Chief Executive Officer

Shiloh House
04.2019 - Current
  • Company Overview: shilohhouse.net.
  • Developed and implemented strategic plans to support the organization's mission and goals.
  • Identified innovative solutions to address complex problems within the organization.
  • Oversaw daily operations of the company, including budgeting, personnel management, project management, and quality care.
  • Built strong relationships with key stakeholders in order to maintain a positive public image of the company, as well as to draw in new business opportunities.
  • Fostered collaboration and development of new practices by business leaders.
  • Collaborated with executive team to identify areas for improvement in operational efficiency and effectiveness.

Chief of Program Development

Shiloh House
01.2018 - 04.2019
  • Developed and implemented new program initiatives to further the agency's impact in the community.
  • Facilitated communication between various departments regarding program development activities.
  • Evaluated employee skill levels and implemented new techniques to boost staff knowledge.
  • Monitored progress against objectives, identified areas needing improvement, and provided guidance to team members as needed.
  • Planned and led internal programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
  • Maintained relationships with external partners involved in program development initiatives.

Clinical and Community Services Director

Shiloh House
08.2016 - 01.2018
  • Supervision and oversight of clinical staff working directly with Shiloh House clients.
  • Monitored progress of ongoing projects within the organization's portfolio of services.
  • Facilitated workshops on topics such as leadership development or team building.
  • Consulted with staff on resolution of complex service issues.
  • Researched and analyzed community needs to determine program directions and goals.
  • Developed and implemented strategies to improve service delivery in the community.
  • Established and maintained relationships to meet community needs and avoid service duplication.
  • Provided hands-on and proactive leadership to community-based Shiloh teams.

Treatment Services Supervisor

Shiloh House
05.2014 - 08.2016
  • Developed strategies to improve team performance and productivity.
  • Implemented new operational procedures, increasing efficiency.
  • Provided therapy services to Shiloh House clients.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.

Education

Master of Management - Nonprofit Management

Regis University
Denver, CO
12.2021

Master of Arts - Social Work

University of Denver
Denver, CO
05.2014

Bachelor of Arts - Sociology

Azusa Pacific University
Azusa, CA
05.2012

Skills

  • Strategic visioning
  • Inspirational leadership
  • Crisis management
  • Organizational agility
  • Process improvement
  • Client relationship management
  • Training and development
  • Problem-solving aptitude
  • Relationship and team building
  • Adaptability and flexibility

Certification

  • Licensed Clinical Social Worker (LCSW) maintained since 2016
  • Recipient of The Karen Patterson Award for Community/Organizational Change in April 2022
  • Shiloh House recipient of Community Partner of the Year 2023 from Lutheran Family Services

Committees

  • Centennial Faith Council (currently)
  • Arapahoe County Collaborative Management Program (currently)
  • Douglas County Collaborative Management Program (currently)
  • Colorado Foster Care Action Team (currently)

References

References available upon request.

Timeline

Deputy Chief Executive Officer

Shiloh House
04.2019 - Current

Chief of Program Development

Shiloh House
01.2018 - 04.2019

Clinical and Community Services Director

Shiloh House
08.2016 - 01.2018

Treatment Services Supervisor

Shiloh House
05.2014 - 08.2016

Master of Management - Nonprofit Management

Regis University

Master of Arts - Social Work

University of Denver

Bachelor of Arts - Sociology

Azusa Pacific University

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Molly (Meredith) Ramirez