Momcilo Femic
Norfolk,VA
Summary
Accomplished Operations and Implementation Team Leader proudly offering over eight years' experience. An enthusiastic employee knowledgeable in operations, software implementation and integration, staff management and supervision, financial and operations advising, contract analysis and management.
Overview
9
9
years of professional experience
Work History
Program Manager | Sales & Implementation Liaison
Adp- Automated Data Processing
09.2024 - Current
- Advising bussines decisions of: Implementation Director, Vice President of Implementation, and Vice President of Sales.
- Act as the critical liaison between the Sales and Implementation teams, ensuring smooth communication and collaboration to achieve business objectives.
- Bridge the gap between departments by aligning goals and facilitating the integration of sales strategies with implementation processes.
- Regularly manage projects and initiatives that involve business transactions worth tens of millions of dollars, ensuring successful execution and client satisfaction.
- Oversee monthly program reviews and collaborate with key stakeholders to drive continuous improvement and identify potential opportunities for growth.
Implementation Team Lead
Adp- Automated Data Processing
08.2023 - 09.2024
- Reporting directly to Implementation Executive and leading Work Force Now Software Implementation and integration | ADP Comprehensive Services - UpMarket
- Developing effective improvement plans in alignment with goals and specifications.
- Cultivating project timelines, documentation, processes and updates to develop and manage tactical plans.
- Coordinating and managing internal projects and assignments to deliver seamless rollout.
- Organizing project implementation resources and leveraging expertise to assist organizational rollout.
- Document specialized data and requirements to address business demands.
- Tracking project and team member performance closely to quickly intervene in mistakes or delays.
- Performance tracking via: LounchPad, Henry, Tableau, Medalia, Client Engagement Hub
- Backlog - Book of Bussines control and tracking
Implementation Specialist III
Adp- Automated Data Processing
10.2021 - 08.2023
- Work Force Now NexGen Software Implementation and integration.
- Software adjustment and module implementation to meet client's needs.
- Project management - as implantation consultant for the most important module on the project, I am the project manager on the work order; insuring that all other modules are implemented smoothly and in timely manner by the rest of the team members.
- Closely involved, and working on modules such as: Payroll, Policy, Human Capital, Time and Attendance, Reporting-General Ledger, Banking.
- Experienced and proficient on software: TOPS (Tax and Banking) ; SAP (USmm - United States Money Movement) ; Oracle (Database Management Systems)
Operations Consultant /Financial Advisor
One Encompass LLC
01.2021 - 12.2021
- Advised on staffing, onboarding and of boarding management.
- Advised on maintenance and property management solutions.
- Advised on financial investment options and capital expenditures.
- Consulted with clients to assess and meet short- and long-term financial goal.
- Analyzed partnerships, insurance policies and contracts.
- Analyzed non compete, binding contacts.
- Experienced in software: Quickbooks (Payroll and Bookkeeping solutions); Gusto (Payroll and Human Capital solutions).
Multi Location Manager of Operations
Beach Mart Inc
12.2016 - 10.2021
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
- Performed staff management, task allocation and materials coordination duties to surpass business goals.
- Liaised with buyers and sellers to coordinate statements, payment schedules and cost analyses.
- Member of the Management Team responsible for merchandise control, trade shows, and product selection.
- Proficient in software: Retail Edge; Inventory Systems; Odoo.
Assistant Manager
Beach Mart Inc
06.2015 - 12.2016
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
Education
VERIFIED CERTIFICATE of ACHIEVEMENT - Contact Law
Harvard University
Cambridge, MA05.2020
Associate of Applied Science - Business Administration
College of The Albemarle
Elizabeth City, NC05.2019
Non-Certificate Program - QuickBooks Non-Certified
College of The Albemarle
Elizabeth City, NC04.2019
Bachelor of Science - Finance, Banking And Accounting
Belgrade Business Academy | University of Belgrade
Belgrade, SRB10.2016
Skills
- Positive and Upbeat
- Collaborative Team Player
- Problem Solving
- System Configuration
- Financial Plan Development
- Regulatory Compliance
- Budget Control
- Quality Control
- Workforce Implementation - Management
- Time & Schedule Management
- Documentation and Reporting
- Bilingual
Timeline
Program Manager | Sales & Implementation Liaison
Adp- Automated Data Processing
09.2024 - Current
Implementation Team Lead
Adp- Automated Data Processing
08.2023 - 09.2024
Implementation Specialist III
Adp- Automated Data Processing
10.2021 - 08.2023
Operations Consultant /Financial Advisor
One Encompass LLC
01.2021 - 12.2021
Multi Location Manager of Operations
Beach Mart Inc
12.2016 - 10.2021
Assistant Manager
Beach Mart Inc
06.2015 - 12.2016
VERIFIED CERTIFICATE of ACHIEVEMENT - Contact Law
Harvard University
Associate of Applied Science - Business Administration
College of The Albemarle
Non-Certificate Program - QuickBooks Non-Certified
College of The Albemarle
Bachelor of Science - Finance, Banking And Accounting
Belgrade Business Academy | University of Belgrade
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