Momen Eid
Lexington,KY
Summary
Dynamic professional with extensive customer service experience at Kroger and WestRock. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Proficient in software troubleshooting and data analysis, consistently achieving high accuracy in transactions and promoting a positive workplace culture. Adaptable team player committed to excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Feeder/Packer Associate
WestRock
01.2023 - 09.2023
- Promoted a positive workplace culture through effective communication, teamwork, and problem-solving skills.
- Demonstrated adaptability in handling various tasks such as operating different types of feeders, loaders, or conveyors according to production requirements.
- Assisted in training new employees
- Multi-tasked to keep all assigned projects running effectively and efficiently.
Cashier
Sams Club
03.2022 - 12.2022
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Kroger
12.2019 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Applied Science - Computer Engineering Technology
Bluegrass Community And Technical College
Lexington, KY12-2024
Skills
- Circuit analysis
- Software troubleshooting
- Circuit design
- Network troubleshooting
- Team collaboration
- Data analysis
- Customer service
- Problem solving
Certification
Industrial Electrician Level 1&2, Electronics Tester, Computer Maintenance Technician, A+ Prep, Net + Prep, Computer Tech Basic
Languages
Arabic
Timeline
Feeder/Packer Associate
WestRock
01.2023 - 09.2023
Cashier
Sams Club
03.2022 - 12.2022
Cashier
Kroger
12.2019 - 03.2022
Associate of Applied Science - Computer Engineering Technology
Bluegrass Community And Technical College
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