Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Dianne Brooks

Newnan,GA

Summary

Highly motivated and customer-focused professional with over 6 years of leadership experience in retail and logistics. Known for exceptional organizational skills, adaptability, and a commitment to operational excellence. Proven ability to drive team performance, ensure high standards of service, and maintain a clean, safe environment. Eager to bring strong problem-solving skills, attention to detail, and a positive attitude to a new role that values collaboration and customer satisfaction.

Overview

24
24
years of professional experience

Work History

Shift Leader

Walgreens
Newnan, GA
02.2018 - Current
  • Oversee daily operations and led team members in executing opening and closing routines, ensuring consistent service quality.
  • Maintain store cleanliness and organization to create a welcoming environment and enhance customer experience.
  • Demonstrate punctuality, reliability, and a proactive approach to meeting daily tasks and deadlines.
  • Provide real-time coaching and guidance to team members, fostering skill development and productivity.
  • Adapt to additional responsibilities, including supporting pharmacy staff with prescription preparation and dispensing as needed.

Re-tape Clerk (3rd Shift)

UPS
Atlanta, GA
02.2001 - 03.2016
  • Efficiently managed re-taping and secure sealing of packages to ensure safe transit, particularly during high-demand seasons.
  • Followed strict safety protocols to maintain a hazard-free work environment, contributing to accident prevention and OSHA compliance.
  • Conducted cleaning and disposal of hazardous materials, demonstrating strong adherence to health and safety standards.
  • Collaborated with team members to optimize workflow, improving package handling speed and accuracy during the overnight shift.

Education

High School Diploma -

Morrow High School
Morrow, GA
05-1990

Skills

  • Leadership & Team Coordination: Experienced in motivating teams and ensuring alignment with operational goals
  • Adaptability & Flexibility: Quick to respond to new responsibilities and changing work environments
  • Organizational Skills: Proficient in planning, organizing, and managing resources efficiently
  • Problem Solving: Skilled at identifying issues and implementing effective solutions
  • Customer Service Excellence: Dedicated to providing a positive experience for customers and resolving concerns promptly
  • Safety & Compliance: Knowledgeable in workplace safety standards and protocols for hazardous materials handling

References

References available upon request.

Timeline

Shift Leader

Walgreens
02.2018 - Current

Re-tape Clerk (3rd Shift)

UPS
02.2001 - 03.2016

High School Diploma -

Morrow High School

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Dianne Brooks