Summary
Overview
Work History
Education
Skills
Timeline
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Vanessa Melgoza

Brentwood,CA

Summary

Results-driven professional with experience in contract management, sales, client relations, and team leadership. Proven track record of successfully managing complex processes, fostering strong business relationships, and delivering exceptional service. Skilled in streamlining operations, ensuring compliance with industry standards, and driving business growth. Adept at analyzing performance metrics to improve outcomes and collaborating with cross-functional teams to achieve organizational goals. Strong communicator with the ability to adapt to diverse industries and environments, delivering impactful results and fostering a positive workplace culture.

Overview

10
10
years of professional experience

Work History

Associate, Physician Contracts and Affiliation Agreements

Sutter Health
Emeryville, Remote
06.2024 - Current
  • Manage the operational lifecycle of vendor and physician contracts, ensuring accurate and timely execution of agreements.
  • Lead the drafting, review, and completion of faculty contracts, master affiliation agreements, and program letters of agreement for the Academic Affairs department.
  • Provide expert guidance to physicians and management teams on contract compliance and the resolution of contractual issues.
  • Work closely with Sutter Legal, Risk Management, and organizational teams to ensure contracts comply with regulatory standards and internal policies. Coordinate and oversee audits for physician and non-physician agreements, addressing both internal and external review processes.
  • Act as the primary liaison between the department and stakeholders to facilitate clarity and alignment on contractual terms and expectations.
  • Streamline contract processes to enhance efficiency and support operational goals within the department.

Physician Recruitment and Credentialing/Contracts Manager

Golden State Dermatology Associates, Inc.
Walnut Creek, Remote
05.2022 - 06.2024
  • Onboarded 60 providers and facilitated credentialing for 10 group acquisitions, ensuring compliance with industry regulations and organizational standards.
  • Streamlined provider onboarding and credentialing processes using platforms such as Availity, CAQH, and 3WON, enhancing efficiency and accuracy.
  • Organized weekly credentialing meetings and bi-weekly onboarding/offboarding calls with leadership to ensure compliance and alignment with contract terms.
  • Maintained strong relationships with group providers, ensuring timely completion of re-credentialing, training, hospital privileges, and immunization requests, achieving a 15% improvement in compliance rates.
  • Utilized Salesforce CRM to monitor provider progress, track key milestones, and manage credentialing workflows effectively.
  • Verified compliance with state and federal regulations via platforms like CMS, PECOS, and Availity, serving as the authorized official for group signatures.
  • Coordinated with insurance payors and vendor representatives to resolve credentialing issues, negotiate contracts, and facilitate seamless provider onboarding and offboarding processes.

Clinic Lead

HealthBay Medspa
Walnut Creek, Hybrid
03.2020 - 04.2022
  • Directed daily clinic operations, optimizing workflows, managing schedules, and ensuring exceptional client service, and compliance standards.
  • Recruited, developed, and retained a high-performing team, fostering growth through coaching, training, and individualized development plans.
  • Partnered with leadership to drive business growth, implementing strategic initiatives, and improving operational systems and procedures.
  • Managed inventory, addressed client feedback, and maintained a seamless client experience, contributing to increased satisfaction and retention.
  • Set clear goals and priorities for the clinic team, cultivating a motivated, and unified workforce aligned with organizational values.

Account Manager

HomeGuard Incorporated
Contra Costa County, Ca
10.2018 - 12.2019
  • Proactively engaged with real estate professionals, homeowners, and property managers to promote and sell tailored home warranty plans, increasing sales revenue by X%.
  • Cultivated and maintained strong relationships within the Bay Area real estate market, driving business growth and expanding market share through strategic partnerships.
  • Conducted persuasive presentations and negotiations, demonstrating the value of home warranty coverage, and securing long-term contracts with clients.
  • Leveraged industry connections, including board memberships with the Women’s Realtors Association and the Asian Association of Realtors, to enhance brand visibility and foster community trust.
  • Analyzed sales performance metrics, implementing data-driven strategies to continuously improve sales outcomes, and exceed targets.

Public Affairs and Communication Assistant

Bay East Association of Realtors
Pleasanton, Ca
02.2017 - 10.2018
  • Coordinated and managed logistics for 10 public-facing events annually, collaborating with vendors and venues, and achieving a 20% increase in attendance, and a 15% improvement in feedback ratings.
  • Provided high-level administrative support to the Public Relations Director, assisting in executing communication strategies, and media campaigns.
  • Organized and facilitated monthly Board of Directors meetings, preparing agendas, distributing materials, and ensuring seamless communication for 15 executives.
  • Oversaw all aspects of event planning, including vendor negotiations, venue selection, and on-site coordination, ensuring the successful delivery of high-profile events.
  • Monitored social media platforms and press release distribution channels, tracking media placements, and generating reports for leadership.
  • Maintained schedules, correspondence, and records for public relations and community outreach initiatives, ensuring alignment with organizational goals.
  • Collaborated with internal teams and external stakeholders to manage timelines and deliverables for communication projects and events.

Office Administrator

Legacy Real Estate And Associates, Era Powered
Pleasanton, CA
07.2014 - 02.2017
  • Acted as the first point of contact, managing guest interactions, mail distribution, and maintaining a professional office environment.
  • Ensured office organization by managing supply inventory, escalating facilities issues, and overseeing the workspace's overall appearance.
  • Supported customers by resolving inquiries through phone, email, and in-person interactions, while facilitating the adoption of technology and services.
  • Collaborated with the National Onboarding team to streamline onboarding processes for new clients and team members.
  • Provided marketing and administrative support, including preparing sales materials, data entry, and troubleshooting technology and enterprise system

Education

Associate of Arts - Business Administration And Management

City College of San Francisco
San Francisco
06.2013

Bachelor of Arts -

Lam Family College of Business
San Francisco

Skills

  • Contract Management and Negotiation
  • Client Relationship Management
  • Compliance and Regulatory Knowledge
  • Cross-functional collaboration
  • Sales Strategy and Presentation
  • Team Leadership and Staff Development
  • Project Management and Event Coordination
  • Data Analysis and Performance Metrics

Timeline

Associate, Physician Contracts and Affiliation Agreements

Sutter Health
06.2024 - Current

Physician Recruitment and Credentialing/Contracts Manager

Golden State Dermatology Associates, Inc.
05.2022 - 06.2024

Clinic Lead

HealthBay Medspa
03.2020 - 04.2022

Account Manager

HomeGuard Incorporated
10.2018 - 12.2019

Public Affairs and Communication Assistant

Bay East Association of Realtors
02.2017 - 10.2018

Office Administrator

Legacy Real Estate And Associates, Era Powered
07.2014 - 02.2017

Associate of Arts - Business Administration And Management

City College of San Francisco

Bachelor of Arts -

Lam Family College of Business

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Vanessa Melgoza