Hi, I’m
Mona Abdo
Housston,TX
Summary
Experienced Operations Assistant with more than nine years of expertise in documentation, expense tracking, and recordkeeping. Proficient in managing diverse tasks, including maintenance and financial needs. Demonstrates the ability to oversee multiple projects concurrently, ensuring seamless coordination and timely completion. Detail-oriented professional committed to maintaining accuracy and efficiency in all operational aspects.
Overview
10
years of professional experience
5
years of post-secondary education
2
Languages
Work History
FAO Egypt
Operation assistant
11.2022 - 12.2023
Job overview
- Managed day-to-day department operations with effective workflow coordination.
- Provided administrative support with accurate document preparation and data entry.
- Coordinated logistics for meetings, enhancing communication flow within teams.
- Managed administrative and financial actions related to staff management and procurement, improving operational efficiency.
- Prepared project budget revisions in collaboration with budget holders.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Assisted operations manager with planning of routine operations and special projects.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
FAO Egypt
Project assistant
09.2019 - 10.2022
Job overview
- Maintained a high level of accuracy in all project documentation, ensuring consistency and clarity throughout the lifecycle of projects.
- Researched and analyzed data to support project-related decisions.
- Supported coordination of project activities and stakeholder engagement, ensuring timely execution of deliverables.
- Monitored contracts and facilitated procurement processes, maintaining high technical standard
- Contributed to successful project outcomes by providing comprehensive administrative support to the team.
- Handled administrative duties, filing, and errands.
- Provided assistance with preparation of project-related reports, manuscripts and presentations
EFRR
Project Manager
03.2018 - 08.2019
Job overview
- Planned, designed, and scheduled phases for large projects.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned activities (livelihood, women's empowerment, micro-fineness) and organize and oversee their implementation.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Ensure implementation of policies, particularly child protection policies, in the projects.
Plan International
Field Officer
03.2017 - 12.2017
Job overview
- Provide programmatic, administrative, and other logistical services to the emergency program in Alexandria to support the program in achieving its goals in line with Plan policies and guidelines
- Support in the overall management of the project (including planning, coordination, and monitoring/evaluation of all project activities)
- Collect, update, and share information related to project progress
- Ensure timely quarterly submission of budget forecasts, including break-ups, to Project Coordinator for ensuring timely funds transfer to CDAs
- Ensure financial liquidation/settlement from CDAs as per Plan’s existing procedures
- Maintain compliance with Plan standard procedures and policies (e.g
- Procurement, financial, security, DRM
- Etc
EFRR
Psychosocial Officer
01.2015 - 12.2016
Job overview
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Conduct comprehensive assessments, including self-referrals and internal and external referrals
- Assess each new client with an Initial assessment in order to identify and analyze specific needs, problems, and resources
- Establish an action plan, setting achievable goals in partnership with the client; establish agreed-upon time scales for each action
- Coordinated operations with other emergency service groups.
- Coordinated with multiple agencies to streamline operations, enhancing overall response times during emergencies.
Save the Children
Field Officer
06.2014 - 12.2014
Job overview
- Supported organizational goals by collaborating with cross-functional teams to achieve shared objectives in the field.
- Improved field operations efficiency by implementing innovative data collection and reporting techniques.
- Increased client satisfaction levels by providing timely and accurate information on project progress.
- Promoted a safe working environment by enforcing safety guidelines, conducting regular risk assessments, and addressing potential hazards promptly.
- Managed multiple priorities effectively while adhering to deadlines under challenging conditions in the field.
Education
Faculty of Economics And Political Science At Cairo University
Diploma from Management of non-governmental organizations
05-2016
Higher Institute of Social Service
Bachelor of Arts from Social Work
05.2001 - 01.2006
Skills
MS Office
Professional and Friendly
Positive Attitude
Operational Reporting
Attention to Detail
Project Coordination
Documentation And Reporting
Performance Tracking
Coursesandstudies
- Effective leadership - HP life
- Refugees law at the International Institute of Humanitarian Law
- Children's rights - Save the children
- First Aid - Save the children
- Psychosocial support, Child Rights, Child Protection, Gender Equality - EFRR
- Volunteerism, Psychosocial first aid - Cairo University
- FFS, FFBS TOT
- Project management certificate google
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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cook
I love to cook; it's my love language
Timeline
Operation assistant
FAO Egypt
11.2022 - 12.2023
Project assistant
FAO Egypt
09.2019 - 10.2022
Project Manager
EFRR
03.2018 - 08.2019
Field Officer
Plan International
03.2017 - 12.2017
Psychosocial Officer
EFRR
01.2015 - 12.2016
Field Officer
Save the Children
06.2014 - 12.2014
Higher Institute of Social Service
Bachelor of Arts from Social Work
05.2001 - 01.2006
Faculty of Economics And Political Science At Cairo University
Diploma from Management of non-governmental organizations