Mona Alqaterani
Dearborn,MI
Summary
Proactive and detail-oriented, excelled as a Front Desk Receptionist at Allegria Village, enhancing visitor satisfaction through exceptional customer service and efficient time management. Mastered appointment scheduling and maintained a pristine front office, significantly contributing to a welcoming and professional atmosphere. Skilled in cash handling and telephone etiquette, consistently delivering first-rate experiences. Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Allegria Village
12.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
High School Diploma -
Fordson High School
Dearborn, MI06.2024
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Telephone Etiquette
- Appointment Scheduling
Languages
Arabic
Full Professional
English
Native or Bilingual
Spanish
Limited Working
Timeline
Front Desk Receptionist
Allegria Village
12.2023 - Current
High School Diploma -
Fordson High School
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