Mona Blake

• Assisted in finding qualified applicants for national accounts
• Reviewed resumes, and focus on well skilled individuals to match with client.
• Reached hiring goals consistently through effective collaboration with hiring managers and clear communication of requirements.
• Reviewed resumes and employment applications and interviewed applicants to evaluate work history and other qualifications.
• Measured and reported on recruitment metrics to track successes and failures of recruitment efforts and identify areas for improvement.
• Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
• Designed, developed, and implemented successful recruitment process to fill more than 50 vacancies each year.

• Responsible for registration of patients coming in for surgical procedures also entering any lab work that is being requested by physicians.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Assisted nursing staff with daily tasks, contributing to well-organized and efficient unit environment.
• Assisted with processing patient admissions, transfers and discharges.

HIGHLIGHTS

• Supervised and drove production for 500+associates at Nike North America Logistics Center (NALC).
• Collaborate with management teams to facilitate daily operations; motivate, mentor, and evaluate employees to ensure quality performance and safety standards are met.
• Process payroll and verify associate hours for accuracy using ADP and similar tracking systems.
• Conduct onboarding and orientation process for new associates, providing training and structured learning specific to assigned departments.
• Evaluate daily/weekly production reports and establish coaching/mentoring meetings to improve and increase production.

• Worked with owner to efficiently and profitably operate two retail locations and supervised 25 technicians
• Completed daily opening and closing functions involving revenue.
• Managed inventory levels by placing purchase orders and stocking merchandise.
• Assisted in new hire training.
• Processed payroll weekly.
• Provided exceptional customer service to all patrons and staff.
• Performed all Administrative duties.
• Maintained clean, safe, and organized store environment to enhance great customer experience.
• Developed strong working relationships with staff, fostering positive work environment.
• Improved customer satisfaction by addressing and resolving complaints promptly.

• Completed computer entry and patient records for patient admissions, transfers, and discharges.
• Provided caring, supportive customer service to patients and their families.
• Maintained detailed confidential patient data charts and supporting documentation.
• Assisted healthcare staff, visitors and patients in-person and by telephone.
• Provided care for 30-patient unit, coordinating day-to-day hygiene, feeding and quality of life functions.