Mona Cortez Lopez
Tempe,AZ
Summary
Account Manager with 10+ years of experience in managing client accounts. Proficient in communication and sales strategies that lead to achieving and surpassing sales targets. Notable success in increasing revenue through new client acquisition and retention of existing accounts.
Overview
10
10
years of professional experience
Work History
Account Manager
Affinitas Corporation
09.2018 - 11.2022
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Built and maintained productive relationships with customers and internal partners.
- Acted as main point of contact in matters relating to client concerns and needs.
Account Executive
American Pacesetters
11.2016 - 11.2018
- Developed sales pipeline by cold-calling, canvassing and obtaining referrals.
- Utilized CRM to collect, organize and manage sales data and customer information.
- Used consultative sales strategies to effectively overcome client objections and maximize sales activity.
Sales Representative
Merchant Services Inc.
07.2012 - 11.2016
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Demonstrated product features to align with customer needs.
Education
Bachelor of Science -
Northern Arizona University
Flagstaff, AZ05.2005
Skills
- Relationship management
- Negotiation skills
- Lead evaluation
- Dispute resolution
- Exceptional customer service
Timeline
Account Manager
Affinitas Corporation
09.2018 - 11.2022
Account Executive
American Pacesetters
11.2016 - 11.2018
Sales Representative
Merchant Services Inc.
07.2012 - 11.2016
Bachelor of Science -
Northern Arizona University