Mona Dill
Issaquah,WA
Summary
Encouraging proactive manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
Work History
Manager
Country Casuals
06.2007 - 08.2012
- Accomplished sales and accounting tasks within established timeframes
- Maintained professional, organized, and safe environment for employees and patrons
- Increased sales by over 50%
Personnel Specialist
USAR
05.2003 - 07.2007
- Cross-trained to cover other personnel staff duties to facilitate office management.
- Conducted full-cycle recruitment to meet company staffing goals and maintain effective business operations.
- Initiated and maintained personnel and employee-related files and records and established archives to support internal audits.
- Assisted supervisors with employee performance management and offered recommendations for approach and process.
- Managed personnel and pay actions for over 300 individuals
Contracting Specialist
US Army Reserve
06.2001 - 06.2003
- Determined responsibilities of providers based on contracts and agreements.
- Drafted favorable and timely contracts for products and services.
- Resolved claims disputes and handled payments.
- Maintained relationships with suppliers.
- Assisted in managing the Government Purchase Card Program.
Management Analyst
USAR
06.2000 - 06.2002
- Improved operational efficiency by streamlining processes and implementing best practices in management analysis.
- Reduced costs for organization by identifying areas of improvement and recommending cost-saving measures.
- Developed comprehensive reports, providing valuable insights into business performance and aiding in strategic planning efforts.
- Assisted in change management initiatives, ensuring a smooth transition during organizational restructuring efforts.
- Facilitated workshops and training sessions to enhance employees'' understanding of new methodologies and techniques in management analysis
Education
Bachelor of Science - Business Administration
Mount Senario College
Ladysmith, WI05.1990
Skills
- Contract Management
- Business Administration
- Workforce Management
- Strong analytical and administrative skills
- Dedicated and reliable
Timeline
Manager
Country Casuals
06.2007 - 08.2012
Personnel Specialist
USAR
05.2003 - 07.2007
Contracting Specialist
US Army Reserve
06.2001 - 06.2003
Management Analyst
USAR
06.2000 - 06.2002
Bachelor of Science - Business Administration
Mount Senario College
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