Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mona gozzano

corvallis

Summary

Quite a bit of customer service experience, great with customers and very enthusiastic and approachable. Very passionate in the service and food industry. I work very well individually or in groups, excellent phone and communication skills, proficient with Microsoft word, as well as having excellent organizational skills. I'm seeking a job where I can utilize my skills I have acquired through my previous employments, as well as obtain new skills to utilize in the future. I enjoy working with customers, and making their experiences pleasant and leaving them wanting to come back. I am very flexible with my days and hours for work.
Skills

Overview

12
12
years of professional experience

Work History

Janitorial Lead

Davis Tool
01.2024 - 11.2025

Cleaned floors, walls, and stairwells in facility and workshop to maintain hygienic standards • Removed trash, recycling, and cardboard to ensure a clutter-free environment • Restocked janitorial supplies in storage areas to ensure availability for cleaning tasks. • Maintaining a clean and safe environment around machines and tools

Server/cook

Pizza Hut
04.2017 - 10.2018

Tasked with preparing food and making food to customers specifications. I helped to set up, maintain and take down lunch buffets, as well as taking customers orders and serving their meals in a timely manner.
• Also tasked with maintaining cleanliness of both front and back of the restaurant to ensure a clean, safe and inviting atmosphere.
• As well ensuring that every customer had an excellent experience every
visit.

Game Booth Attendant

Funtastic Entertainment
08.2016 - 10.2016

Tasked with collecting tickets from customers, setting up and dismantling games as well as resetting games in between customers. Along with instructing customers how games are played, as well as ensuring a safe and pleasant experience for customers.

Receptionist

CCIS Insurance Group
06.2013 - 08.2016

Tasked with answering phone calls from customers and routing the call to the appropriate CCIS associate for further assistance, also with filing documents and paperwork for staff and customers into the computer. While maintaining the general cleanliness of the office to ensure that it always maintained a professional appearance.

Education

High School Diploma -

Bullard
Fresno
06-2016

Skills

Floor cleaning

Communication
Effective Time Management
Adaptability
Fast Learner
Communication Skills
Ability to Work in a Team
Ability to Multitask
Ability to Work Under Pressure
Customer Service
Supply restocking
Chemical handling
Cleaning and sanitizing
Floor maintenance

Timeline

Janitorial Lead

Davis Tool
01.2024 - 11.2025

Server/cook

Pizza Hut
04.2017 - 10.2018

Game Booth Attendant

Funtastic Entertainment
08.2016 - 10.2016

Receptionist

CCIS Insurance Group
06.2013 - 08.2016

High School Diploma -

Bullard
Mona gozzano