Summary
Overview
Work History
Education
Skills
Timeline
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Mona Ibrahim

Allen

Summary

Certified Workday Consultant, with more than 5 years of experience in Workday. I'm a Versatile Consultant with a track record of coordinating seamless system interfaces , ERP systems implementations, multiple API development, data transformation, Business process developments. Successfully guided initiatives and Projects that resulted in a 90% improvement in data accuracy, Business processes, reduction in integration time and troubleshooting. Strong communicator and team leader, capable of collaborating across teams to produce efficient and effective solutions. Seeking to harness proven skills to improve overall user experience, processes to maximize business outcomes.

Overview

11
11
years of professional experience

Work History

Senior ERP Business Analyst

Flagshipinc
01.2021 - Current
  • Led and directed Workday HCM and FIN projects, successfully implementing multiple new business processes across the business. Working with internal stakeholders across the organization to continue enhancing workday different areas including (HCM, Benefit, Compensation, Recruiting, Performance and integrations) which let to increase in overall operational efficiency.
  • Provided comprehensive internal support, throughout the process of implementing or enhancing CRM and EAM systems like (Zendesk, HubSpot, SalesForce, ServiceNow) guided operations and functional teams throughout the change management process, ensuring smooth transitions and a 90% user adoption rate.
  • Led the process of requirements gathering for new internal projects, guiding the team in setting up implementation methodology, leading design calls, provide recommendation, and discuss new strategies to achieve a successful outcome.
  • Act as the subject matter expert for Workday and all integrations with external vendors. setting up ongoing data audits processes and systems enhancement.
  • Leveraged Workday integration tools to create 50+ custom reports/Integrations, empowering data-driven decision-making, using calculated fields, EIBs, Web Services, and Security Groups, Document Processing: XML, XSLT, WEB Services (SOAP/REST), ensuring flawless data exchange.

Workday Consultant

Collaborative Solutions
03.2018 - 01.2021
  • Led training sessions to educate end-users on effectively utilizing Workday features, enhancing overall system proficiency.
  • Developed diagrams to describe and lay out logical operational steps.
  • Completed multiple successful development of 50+ integrations using Workday tools, Enterprise Interface Builder (EIB), Core Connector, Workday Studio, RAAS Reports.
  • Managed the full integration life cycle for diverse projects, overseeing requirement gathering, analysis, design, development, testing, implementation, and maintenance
  • Met project goals on time and within budget constraints by managing implementation project activities, adhering to deployment standards and monitoring project schedules
  • Established a proactive maintenance plan for the ERP system, ensuring timely upgrades and patches were applied to maintain optimal performance.


HRIS Integrations Consultant

Deltek
08.2013 - 05.2017
  • Conduct needs assessments of customer requirements, develop scope of work and supporting documentation, to include conceptual solution options, diagrams, workflows, business cases, etc.
  • working with Implementation team to support the client requirements on applying different integrations such as HRIS/Payroll/Background Check System (including SAP, ADP, ExponentHR, Assurint, Backtracker, HireRight, Empower, Tax Credit Co).
  • Assist in resolving internal systems issues via ticketing system, guiding end users to us new tools, ensure Data accuracy across all platforms.

Education

Master of Science - Business Administration And Management.

Texas A&M University - Commerce
Commerce, TX
08.2015

Bachelor of Science - Business Information Technology (BIS)

University Of Jordan
09.2009

Skills

  • Workday Integration Certification, in 2019
  • Workday HCM core Certification, in 2019
  • Workday Studio Certification, in 2020
  • Course in Microsoft SQL Server 2005, in 2008
  • Java Server Pages - JSP, And Sun Java 2 Enterprise Edition In 2008
  • Business Process Analysis
  • System Architecture
  • Data Transformation
  • Effective Communication
  • Technical Documentation
  • Project Management
  • Data management

Timeline

Senior ERP Business Analyst

Flagshipinc
01.2021 - Current

Workday Consultant

Collaborative Solutions
03.2018 - 01.2021

HRIS Integrations Consultant

Deltek
08.2013 - 05.2017

Master of Science - Business Administration And Management.

Texas A&M University - Commerce

Bachelor of Science - Business Information Technology (BIS)

University Of Jordan

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Mona Ibrahim