MONA KENNEDY

· Oversaw daily operations, including CPA activities, bookkeeping, invoicing, collections, and client relations.

· Drafted, reviewed, and managed client proposals, engagement letters, and formal correspondence.

· Ensured timely and effective communication with clients regarding tax filings, deadlines, and payments.

· Managed billing workflows and followed up on outstanding balances to ensure timely collections.

· Facilitated new business formations, including registrations with the IRS, Secretary of State, and MyTax Illinois.

· Ensured full regulatory compliance and supported clients through each step of the setup process.

• Coordinated office operations, ensuring seamless communication among departments and stakeholders.
• Managed scheduling and calendar appointments for executives, optimizing time and resource allocation.
• Streamlined document management processes, improving accessibility and retrieval efficiency across the office.
• Facilitated onboarding of new staff, providing training on office procedures and software applications.

Administrative Assistant in school offices: Performed all secretarial duties including answering phones, attendance, and communication with staff, students, and parents.

Processed semi-monthly payroll, time reports, new hires, terminations, and leave of absences for U.S and Canada offices of an executive recruitment firm. Collaborated with Human Resources department. Managed all ADP/Excel reporting.

Processed semi-monthly payroll, time reports, new hires, terminations, and leave of absences for

U.S offices in 44 states. Processed pay adjustments and responded to employee inquiries.