Summary
Work History
Education
Skills
Languages
Timeline
Intern

Mona Morales

O'Fallon,IL

Summary

Adaptable individual with a blend of customer service and administrative experience. Manages schedules while ensuring efficiency in operations. Ready to leverage transferable skills in a part-time role to support team dynamics and enhance workplace productivity.

Work History

Intern

Bureau Of Internal Revenue National Office
Philippines
  • Assisted in developing project documentation and reports to support team objectives.
  • Coordinated schedules and logistics for meetings, ensuring efficient use of time and resources.
  • Supported team members with administrative tasks, fostering a collaborative work environment.

Hotel Front Desk Clerk

Philippines
  • Welcomed guests, managed check-in/check-out processes, and provided information on hotel amenities.
  • Assisted in resolving guest inquiries and complaints to enhance overall satisfaction.
  • Maintained accurate records of room availability and processed reservations efficiently.
  • Collaborated with housekeeping to ensure timely room readiness for incoming guests.

Accounting Clerk

Municipal Office
Philippines
  • Maintained accurate financial records and reimbursements.
  • Assisted in preparing monthly financial reports and reconciliations

Education

Associate of Applied Science -

South Western Illinois College
Belleville, IL
05.2029

Bachelor of Science - Information Technology

National University - Baguio City
Philippines
03.2011

Skills

  • Teamwork and collaboration
  • Quick learner
  • Fast learner
  • Problem-solving

Languages

English
Filipino
Native or Bilingual

Timeline

Intern

Bureau Of Internal Revenue National Office

Hotel Front Desk Clerk

Accounting Clerk

Municipal Office

Associate of Applied Science -

South Western Illinois College

Bachelor of Science - Information Technology

National University - Baguio City

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Mona Morales