Summary
Overview
Work History
Education
Skills
Timeline
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Mona Newell

Sacramento,CA

Summary

Adept at route planning and maintaining punctuality, I excelled in enhancing customer satisfaction during my tenure at Morris Motors. Leveraging my CDL license and team collaboration skills, I significantly contributed to streamlining operations and fostering positive relationships, ensuring safe and efficient delivery services.

Safety-focused individual possessing outstanding driving record. Proactive, reliable, and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic.

Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

11
11
years of professional experience

Work History

Driver Specialist

Morris Motors
03.2021 - 08.2024
  • Delivered and picked up auto parts on a daily route.
  • Follow manifest of parts order to check against inventory.
  • Transported used vehicle for outside service requirements.
  • Provided personal customer transportation to and from Morris Motors.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Kept detailed fuel reports to track overall fuel costs.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Coordinated efficient routes and used navigation tools to plan and avoid delays and stay on schedule.
  • Followed all relevant traffic laws and safety regulations.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.


Delivery Courier

DoorDash
01.2020 - 01.2024
  • Drove safely at all times to avoid accidents and harm.
  • Followed company policies and procedures during shift.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Verified package information to check for accuracy and completeness.
  • Contacted customers to confirm delivery details and locations.
  • Utilized GPS navigation systems to navigate faster routes.
  • Followed safety procedures and regulations to protect packages and vehicles.
  • Delivered packages to customer doorsteps and business offices.
  • Tracked delivery status and updated customers for expected delivery time.

Transporter Assistant

Niello BMW Sacramento
10.2013 - 03.2016
  • Warmly greeted visitors and made each feel welcome.
  • Delivered and picked up new and used vehicles from an auction (Adesa) on a weekly basis.
  • Assessed vehicles for damage prior to and after each assignment.
  • Operated new and used vehicles and carefully followed all safety protocols and procedures.
  • Delivered employees to their travel designation for training purposes.
  • Assigned vehicles to customer for temporary transportation of their personal vehicle.

Parts Delivery Driver

O'Reilly Auto Parts
01.2015 - 01.2016
  • Safely and punctually delivered auto parts to local automobile stores from large distributor.
  • Kept up-to-date records for clients and distribution center to maintain long-lasting relationships.
  • Checked parts computer for stock items and initiated special orders.
  • Recommended, selected and helped locate and obtain out-of-stock products based on customer requests.
  • Pulled parts off store shelves to fill customer orders.
  • Kept records of pickups and deliveries and obtained necessary signatures and receipts.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Fostered positive working relationships with regular customers.

Education

Registered Dental Assistant -

Western Career College
Sacramento, CA
05-1997

High School Diploma -

Rio Americano
Sacramento, CA
06-1986

Skills

  • Hazardous materials handling
  • Team collaboration
  • Route planning expertise
  • Vehicle maintenance
  • Safe driving techniques
  • Passenger transportation
  • Daily logging
  • Time management
  • Clean driving record
  • Attention to detail
  • Punctuality
  • Appointment scheduling
  • Map reading
  • Friendly and outgoing
  • Customer service
  • Team building
  • CDL license

Timeline

Driver Specialist

Morris Motors
03.2021 - 08.2024

Delivery Courier

DoorDash
01.2020 - 01.2024

Parts Delivery Driver

O'Reilly Auto Parts
01.2015 - 01.2016

Transporter Assistant

Niello BMW Sacramento
10.2013 - 03.2016

Registered Dental Assistant -

Western Career College

High School Diploma -

Rio Americano

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Mona Newell