Mona Setayesh

With 3 years of experience at Nordstrom, I have progressed through multiple roles, starting as a back stock associate and later transitioning to the sales floor as a sales associate. My strong performance in these roles led to my promotion to Assistant Manager for the Women's Apparel department.

Key responsibilities across these roles include:

• Quickly locating and retrieving merchandise in various sizes, colors, and styles to ensure customer satisfaction.
• Moving and organizing products across multiple floors, working closely with clients and the sales team to fulfill requests efficiently.
• Supporting inventory management through cycle counts, manual counts, and daily reticketing of returns.
• Maintaining an organized and visually appealing sales floor and stockroom.
• Assisting with operational tasks like inventory transfers, shipping, and receiving.
• Demonstrating flexibility and teamwork, always adapting to meet business needs.

Proficient in POS systems and Microsoft Office Suite, including Outlook and Excel, I bring a detail-oriented and customer-focused approach. My experience in both stock management and sales, combined with my leadership as an Assistant Manager, has enabled me to support the business effectively.