Monaee Ellis
Houston,TX
Summary
Motivated professional trained in mobility assistance, personal hygiene support, and housekeeping. Monitors medical conditions and works with healthcare providers to optimize care. Focuses on comfort and emotional support and meets physical needs.
Overview
8
8
years of professional experience
Work History
Care Provider
Indian Oaks Living Center
Harker Heights, TX
01.2020 - 05.2024
- Provided emotional comfort during difficult times for families dealing with end-of-life issues.
- Maintained accurate records of client progress notes regarding physical condition, medication administration and overall well-being.
- Assisted with daily living activities, such as bathing, dressing, grooming, toileting, cleaning rooms and meal preparation.
- Monitored vital signs such as blood pressure, pulse rate, temperature and respiration when necessary.
- Worked collaboratively with other members of the healthcare team involved in the care of each patient.
Ambassador
Activus Connect Remote
Houston, TX
02.2016 - 12.2019
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Maintained high levels of professionalism while interacting with customers via phone or email.
- Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
- Maintained records of customer interactions, transactions, comments and complaints.
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
Education
Bachelor of Science - Criminal Justice
American InterContinental University
Schaumburg, IL05-2025
High School Diploma -
High School of Law
Missouri City, TX12-2015
Skills
- Emotional Support
- Medication Distribution
- Mobility support
- Patient Management
- Personal Care
- Housekeeping support
Timeline
Care Provider
Indian Oaks Living Center
01.2020 - 05.2024
Ambassador
Activus Connect Remote
02.2016 - 12.2019
Bachelor of Science - Criminal Justice
American InterContinental University
High School Diploma -
High School of Law
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