Mona Lisa Rodarte

Alliance Fleet is a National Upfitter of aftermarket van and truck equipment. We design and install products and solutions to meet specific vehicle requirements.

• Collaborated with dealership commercial fleet departments of major brands such as General Motors, GMC, Isuzu, Mercedes Benz, and Jeep Chrysler Dodge
• Identified potential end-user sales opportunities within the market through active prospecting
• Developed customer relationships by implementing targeted marketing strategies and engaging in face-to-face communication
• Designed customized products and solutions to fulfill commercial fleets' precise vehicle upfit necessities
• Executed ongoing account management duties, successfully achieving strategic objectives for assigned accounts
• Engage with targeted customers and offer fleet solutions tailored to meet their specific operational needs
• Led setup activities for efficiently launching customer programs.
• Conducted business reviews to inform future strategies based on selected results
• Pioneered process improvement projects to optimize operational efficiency
• Ensured accurate tracking of performance metrics and identification of trends
• Oversaw adherence to program requirements and Key Performance Indicators (KPIs) resulting in goal achievement
• Strengthened communication channels between multiple departments resulting in improved outcomes

Managed various aspects of business operations at General Motors, including presenting fleet offerings, gathering customer data, and handling initial customer accounts. Specialized in attracting customers from other OEMs through problem-solving approaches.

• Execute ongoing account management duties to achieve strategic objectives for assigned accounts
• Present fleet offerings to targeted customers, aligning solutions with their needs
• Conducted setup activities to ensure successful customer program launch
• Conducted business reviews and provided performance insights to inform future strategies
• Prepare and analyze customer reports to track performance and identify trends
• Consistently evaluated targets according to program regulations, syncing KPIs to ensure goal fulfillment.
• Enhanced teamwork across functional areas through clear communication and efficient execution of action plans that aligned with organizational goals.
• Facilitated the growth of robust customer connections through persistent efforts.
• Maximized in-person customer interactions to understand requirements and actively promoted products to generate revenue
• Performed ongoing market research to stay updated on trends, changes, and growth activities impacting the business
• Demonstrated commitment to continuous learning by staying updated with industry trends and developments
• Collaborated with OEM District Managers to create dealership opportunities by organizing marketing and training events, resulting in the expansion of client bases and revenue growth

Online web-based attorney and legal support services tailored for law firms and streamlined legal processes through electronic filing, court filing, and process serving.

• Engaged in proactive prospecting to identify and pursue new business opportunities
• Managed key accounts to drive growth by identifying business opportunities.
• Exceeded monthly and annual sales targets as well as customer retention goals
• Maximized customer satisfaction by ensuring high levels of post-sale satisfaction
• Developed and sustained proficient knowledge of legal and industry progressions
• Produced top-performing sales presentations contributing to organizational success.
• Expanded industry connections by attending various trade shows and networking events.

Provided comprehensive digital marketing solutions, including website design services, to local businesses in the medical, construction, and legal sectors.

• Utilized SEO strategies and conducted PPC optimization campaigns. Developed social media products to enhance online presence.
• Maximized client engagement by utilizing solution-selling techniques in the digital media portfolio
• Leveraged the CRM system to share regular business forecasts and highlight accomplishments.
• Grew digital revenue for assigned category proactively with a growth of 102%.
• Attained Google AdWords accreditation, enhancing proposal efficiency and boosting revenue by 58%