Monalisa Sibanda
Avon,IN
Summary
Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders.
Able to work independently determining work procedures, schedules and expedite workflow.
Core Qualifications : Superior supply, logistics management and international business experience. Excellent familiarity with ERP logistics database.
High knowledge of transportation and distribution principles. Strong teamwork and multi-cultural abilities, communication. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity.
Dedicated to finding solutions to performance issues and high freight costs, offering a wealth of experience in maintaining proper product rotations, ensuring compliance with government regulations.
Background in business management with additional training in distribution and team building. Works well within union or nonunion environments.
Overview
17
17
years of professional experience
Work History
Logistics Manager
American Art Clay Company - AMACO
05.2022 - Current
- Strategically plan and manage logistics, warehouse, transportation and customer services
- Direct, optimize and coordinate full order cycle
- Liaise and negotiate with suppliers, carriers for all our end users / consumers
- Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
- Arrange warehouse, catalog goods, plan routes and process shipments
- Selecting and negating with carriers for transportation
- Prepare Route, ensure carrier pick-ups for ordered products
- Ensuring incoming goods have been accounted for
- Assuring that no damaged or ill packed items leave the building
- Ensuring damaged/returned goods are processed
- File damage/loss claims
- Resolve any arising problems or complaints
- Supervise, coach, train and motivate warehouse team
- Meet cost, productivity, accuracy and timeliness targets
- Maintain metrics and analyze data to assess performance and implement improvements
- Reporting to upper management and managing department budgets
- Comply with laws, regulations and ISO requirements
Transportation Specialist
LifeScience Logistics
Brownsburg, IN
03.2019 - 05.2022
- Monitored and analyzed On Time Delivery
- Established and monitored specific supply-chain base performance
- Resolved problems concerning transportation, logistics, and imports
- Planed or implemented improvements to internal or external logistics
- Schedules or attends calls with clients on performance
- Negotiates freight rates in conjunction with the Supply Chain
- Enhance customer satisfaction
- Develop and maintain key performance indicators
- Provide operational support outside of business hours
- Analyze, recommend, develop, and lead implementation of opportunities for improvement that optimize transportation
- Other duties as assigned
Logistics Manager
Elevate Trucking
Indianapolis, IN
06.2015 - 02.2019
- Establish new accounts and maintain current accounts
- Escalate and establish plans to identify, improve, and resolve carrier related performance issues
- Expansion of the brokerage division to include air and ocean freight
- Schedule all truckloads, deliveries, contracted freight, backhaul and all day-to-day operations
- Promptly resolve any service issues in a professional and positive manner
- Identify opportunities to reduce trucking and routing expenses, timeliness targets and efficiency
- Maintain current driver records and maintenance for all vehicles and equipment
- Manage delivery manifest and manage drivers for efficiency, correcting any issues
- Prepare shipping documents, record and update changes, ensuring all delivery paperwork is accurately processed and filed
- Notify all appropriate parties if changes are made
- Schedule all truckloads and seek out most cost-effective way to manage the fleet
- Review all contracted freight for customer experience and quality of delivery experience
- Develop and motivate staff to meet company standards and ensure compliance with FMCSA policies and processes
- Liaise and negotiate with suppliers, manufacturers, retailers and consumers
- Maintain metrics and analyze data to assess performance and implement improvements.
Owner Operator
Peak Season, Pace Runners
Indianapolis, IN
06.2010 - 05.2015
- Daily expedited freight runs within Indiana, Kentucky, Illinois, Ohio and Michigan
- Plan, implement, and monitor day-to-day transportation operations, including analysis of on-time reports, delivery reliability, off-load rate, and manpower needs
- Review and schedule daily routing of equipment and manpower to meet customer needs in terms of contractual guidelines, special deliveries, supplemental deliveries, opening orders, etc
- POD’s and BOL’s
- Resolve equipment failures or break-downs, providing advice and assistance to drivers, as well as submitting appropriate reports to leasing/maintenance provider for service and repair
- Follow all required safety policies and procedures
- Motivate employees, including performance evaluation, counseling, and problem resolution, to achieve a positive work environment
- Pre and Post inspection and general cleaning of vehicle used
- Supervise employees, including interpretation of rules in a union work environment, conflict resolution, and disciplinary action as required
- Update routing programs (XATA, CADEC) on a daily basis, including review of drivers’ on-board computer reports to ensure that goals for efficiency and timeliness are met, in accordance with DOT regulations as well as company safety policies and procedures
- Accomplishments
- Knowledge of Post Office delivery routes through the mid-west.
Logistics Specialist
Express Freight Logistics
Indianapolis, IN
06.2006 - 05.2015
- Maintain proper updates on brokers contracted
- Resolved transportation problems with urgency and professionalism
- Managed transportation arrangements from booking loads, rate sheets, pickup to delivery, resolving load problems, delays, lumper fees, cash advances
- Reported all shipment shortages, overages or damages to management
- Ensured all bills and relevant paperwork was presented timeously
- Maintained communication and relationships with shippers, brokers
- Upheld all safety regulations per DOT standards.
Education
MBA - Business Administration
University of Phoenix
2018
Skills
- Inventory Supplies
- Safety Standards
- Product Management
- Domestic Freight Management
- Shipping and Receiving
- Import and Export Operations
- Transportation Activity Management
- Policy and Procedure Adherence
Timeline
Logistics Manager
American Art Clay Company - AMACO
05.2022 - Current
Transportation Specialist
LifeScience Logistics
03.2019 - 05.2022
Logistics Manager
Elevate Trucking
06.2015 - 02.2019
Owner Operator
Peak Season, Pace Runners
06.2010 - 05.2015
Logistics Specialist
Express Freight Logistics
06.2006 - 05.2015
MBA - Business Administration
University of Phoenix
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