Monaliza Miller
SAN FRANCISCO,CA
Summary
Skilled in patient care and emotional support, fostering trust and independence in clients while maintaining high standards of cleanliness and organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Grocery Store Cashier
The Goodlife Grocery Store
12.2023 - 08.2024
- Operated cash register efficiently, processing customer transactions accurately.
- Assisted customers with inquiries, providing excellent service and product recommendations.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Handled cash and electronic payments securely while adhering to store policies.
- Managed cash register accurately, balancing cash drawers at the beginning and end of each shift.
- Resolved customer complaints professionally, demonstrating empathy and understanding to strengthen customer loyalty.
- Reduced wait times for customers with quick and accurate cash handling, resulting in higher customer retention rates.
- Provided exceptional service by greeting customers warmly upon arrival and offering assistance throughout their shopping experience.
Caregiver
June Grant
11.2017 - 12.2020
- Assisted clients with daily living activities to enhance independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Administered medication and managed health monitoring for multiple clients consistently.
- Developed individualized care plans in collaboration with healthcare professionals and family members.
- Provided companionship and emotional support, fostering positive client relationships and trust.
- Assisted clients with activities of daily living, promoting independence and quality of life.
Education
High School Diploma -
Providence Professional School
189 School Street, Daly City California 05-2025
Skills
- Patient care
- Daily living assistance
- Personal hygiene assistance
- Basic housekeeping
- Emotional support
- Strong ethics
- Compassionate care
- Patient companionship
- Supportive companionship
- Direct patient care
Certification
- CNA - Certified Nurse Assistant
- Basic Life Support
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Grocery Store Cashier
The Goodlife Grocery Store
12.2023 - 08.2024
Caregiver
June Grant
11.2017 - 12.2020
High School Diploma -
Providence Professional School