Monanesa Williams
Tricia landscaping crew
Toledo,OH
Work Preference
Desired Job Title
Server/Bartender
Minimum Desired Compensation
$45000/yr
13
Years of experience
Team-oriented Landscape Worker and Head Bartender skilled in delivering exceptional customer service and creating innovative drink recipes. Demonstrated leadership in supervising staff and ensuring adherence to hospitality standards while managing high-volume bar environments. Committed to fostering a positive atmosphere through effective communication and a creative approach to mixology.
Work History
Landscape Worker
4 Months- Load and unload tools onto crew vehicles
- Utilized hand tools for effective planting, digging, and edging to support project goals
- Supported Tricia landscaping crew in yard setup and ongoing maintenance for enhanced landscape quality
- Operated a variety of hand tools, power equipment, and trucks for landscaping projects.
- Used hand and power tools or equipment to complete a wide range of landscape and irrigation tasks.
- Installed rocks, mulch beds and other decorative elements to enhance the look of landscapes.
- Moved soil, dug holes and planted trees, shrubs and flowers.
- Removed unwanted trees, bushes, and sticks from landscaped areas to improve appearance. and trimmed edges for Tricia landscaping crew
- Raked leaves and cleared debris from yards and walkways
Burger King Crew Member
7 Months- Prepared burgers, fries, and sandwiches following First Food Services LLC Burger King standards
- Operated drive-thru register and handled customer orders with accurate payment processing
- Restocked kitchen supplies and packaging materials for smooth service flow
- Cleaned dining areas, counters, and equipment to support food safety
- Followed sanitation rules and temperature checks during shift routines
- Supported team members during rush periods with order assembly and handoff
- Resolved basic guest concerns with polite, clear communication
- Maintained safe work areas by removing spills and organizing tools
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Maintained safe food handling practices to prevent germ spread.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Processed payments on cash register and counted back bills and change to patrons.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Assembled and served meals according to specific guest requirements.
- Scrubbed and polished counters to remove debris and food.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Tailored orders to address customer allergies and gluten concerns
Bartender
8 Months- Managed bar operations and coordinated guest service in busy hospitality setting.
- Prepared cocktails, beer, and wine using standard bar recipes and pours.
- Trained bartenders on drink preparation and service procedures
- Managed closing duties, equipment cleanup, and reset routines.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Provided excellent customer service by attending to guests' needs promptly and courteously.
- Trained new bartenders on proper techniques for mixing drinks and pouring beers
- Managed stock levels of all alcoholic beverages available at the bar.
- Ensured that all liquor laws were followed during service hours
- Developed new cocktail recipes for the menu.
- Inspected beverage quality regularly to ensure freshness.
- Created signature beverages to increase revenue and patron loyalty.
- Studied industry trends to inform planning of bar menu and development of new drink recipes
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Greeted frequent visitors by name and explained new promotions.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Effectively multitasked within fast-paced environment.
- Checked identification of patrons who appeared under age 30.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
Manger /Bartender/Server Manager
9 Years 9 Months- Prepared cocktails, beer, and wine using standard bar recipes and pours.
- Monitored inventory levels and restocked spirits, mixers, and glassware.
- Maintained bar cleanliness and followed food safety and sanitation standards.
- Handled guest orders and resolved concerns with calm, professional service.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and custom
- Participated in weekly meetings with managers and supervisors to discuss staffing needs or operational issues.
- Identified areas where additional training was needed and provided individual instruction as required.
- Developed and conducted comprehensive training plans for new bartenders, emphasizing customer service, product knowledge, and responsible alcohol service.
- Collaborated with other departments to ensure that all employees are trained on their respective roles effectively.
- Trained new bartenders on drink preparation and upselling techniques.
- Created detailed reports on each trainee's progress and submitted them to management for review.
- Assisted in resolving any customer complaints efficiently while upholding company values throughout the process.
- Maintained accurate records of all training sessions, materials used, attendance.
- Provided feedback on job performance to increase efficiency and effectiveness in the workplace.
- Developed instructional materials such as handouts, visual aids, lesson plans.
- Coordinated with vendors regarding special orders or delivery schedules for beverages or ingredients needed at the bar.
- Provided ongoing support to existing bartenders by providing guidance on techniques or processes when necessary.
- Analyzed customer feedback data from surveys to identify areas of improvement within the bar operation process.
- Assisted in developing and implementing best practices for bar operations including proper sanitation procedures.
- Instructed trainees on how to properly use POS systems as well as handle cash transactions accurately.
Education
Some College (No Degree) - Criminal Justice
Some College (No Degree) - Engineering Mechanics
Skills
Landscape maintenance
Irrigation systems
Power equipment
Plant installation
Food safety standards
Sanitation standards
Temperature monitoring
Cooking procedures
Preventing food spoilage
Food packaging and labeling
Food service
Prepare orders
Sandwich preparation
Food preparation
Food service
Drive-thru operations
POS system proficiency
Cash handling
Strong multitasking
Multitasking
Team leadership
Staff training
Staff training and supervision
Strong communication skills
Clear communication
Customer engagement
Team player attitude
Sound judgment
Order management
Menu knowledge
Proficient in mixology
Creative mixology
Expert mixology
Craft cocktail preparation
Responsible alcohol service
Hospitality service expertise
Cooking procedures
Preventing food spoilage
Food packaging and labeling
Kitchen safety standards
Timeline
Landscape Worker
Tricia landscaping crew
06.2026 - CurrentRead More
Burger King Crew Member
Burger King- First Food Services LLC
06.2025 - 01.2026Read More
Bartender
Three Foot Building (Roof Top)
03.2023 - 11.2023Read More
Manger /Bartender/Server Manager
×2-Outback Steakhouse - Bloomin' Brands
06.2013 - 03.2023Read More
Greene County High
05.2007Read More
Meridian Community College
Some College (No Degree) from Criminal Justice
Read More
University of West Alabama
Some College (No Degree) from Engineering Mechanics
Read More