Monay Ledbetter
Hackensack,NJ
Summary
Offering solid foundation in criminal justice principles and willingness to learn and develop in professional environment. Brings ability to quickly grasp new concepts and apply them effectively, along with strong research and analytical skills. Ready to use and develop these skills in a paralegal role.
Overview
6
6
years of professional experience
Work History
Bartender
Great Performances
New York, NY
08.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Guest Service Agent
Sheraton Hotels
New York, NY
02.2022 - 08.2022
- Streamlined check-in process to decrease wait times and increase customer satisfaction.
- Assisted guests with check-ins, account inquiries and any additional services needed.
- Resolved sources of dissatisfaction and implemented processes to prohibit future service obstacles.
Personal Assistant
Vonblu
11.2019 - 04.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Education
Bachelor of Science - Criminal Justice
Pace University
New York, NY05-2025
High school diploma -
The Brooklyn Latin School
New York, NY06.2021
Skills
- Interpersonal
- Customer Service
- Tutoring
- Communications
- Computer Skills
- Spanish
- Administrative Experience
- Team Player
- Efficient and Detail-Oriented
- Calendar management
- Critical thinking
- Type an average of 65 WPM with 98% accuracy
Additional Information
- Salutatorian
- Columbia law school, High school institute 2019
- Honors award December 2019, IB curriculum GPA higher than 90%.
- Pace Dean's lists 2021
- Acting and debate student
Timeline
Bartender
Great Performances
08.2023 - Current
Guest Service Agent
Sheraton Hotels
02.2022 - 08.2022
Personal Assistant
Vonblu
11.2019 - 04.2020
Bachelor of Science - Criminal Justice
Pace University
High school diploma -
The Brooklyn Latin School