Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Monayae Little

Philadelphia,PA

Summary

Dedicated customer-focused professional with a strong background in food service and behavioral health. Currently working as a Behavioral Health Technician (BHT) in ABA, bringing excellent communication, conflict resolution, and multitasking skills to fast-paced environments. Committed to providing exceptional guest experiences while maintaining high standards of safety, teamwork, and efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Behavior Technician

Kutest Kids Early Intervention
Philadelphia, PA
06.2025 - Current
  • Facilitated skill-building activities to enhance clients' life and social skills for improved daily interactions.
  • Documented client behaviors during therapy sessions to inform treatment strategies.
  • Collaborated with supervisors to discuss client progress and address challenges.
  • Exercised confidentiality and discretion to maintain HIPAA requirements.

General Manager of Food Service

Crisp Chik'n
Lansdowne, Pennsylvania
10.2024 - 05.2025
  • Implemented customer service protocols to enhance guest satisfaction and loyalty.
  • Oversaw inventory management and supply ordering to maintain stock levels and minimize shortages.
  • Ensured compliance with all local health codes, sanitation regulations, and company policies.
  • Developed staff schedules to optimize coverage during peak hours.

Front End Team Member

Chic-Fil-A
Philadelphia, PA
08.2022 - 10.2024

Addressed customer inquiries and guided menu selections to enhance satisfaction.

  • Served meals to customers courteously, ensuring a positive dining experience.
  • Trained new staff on food handling procedures and customer service standards for consistent quality.
  • Ensured cleanliness of workstations and dining areas, contributing to a welcoming environment.

Education

Associate of Science - Psychology

Community College of Philadelphia
Philadelphia, PA
12-2027

Skills

  • Behavioral assessment
  • Data analysis
  • Customer service
  • Food safety compliance
  • Food safety training
  • Inventory management
  • Staff training
  • Team collaboration
  • Conflict resolution

Certification

CPR / FIRST AID

Timeline

Behavior Technician

Kutest Kids Early Intervention
06.2025 - Current

General Manager of Food Service

Crisp Chik'n
10.2024 - 05.2025

Front End Team Member

Chic-Fil-A
08.2022 - 10.2024

Associate of Science - Psychology

Community College of Philadelphia
Monayae Little