Monazia Joseph-Ward
Warehouse Associate
Chambersburg,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Warehouse Worker-Seasonal Flex
Amazon
02.2024 - Current
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Coordinated with other departments such as purchasing or logistics teams to enhance overall supply chain operations.
Direct Support Professional
AHRC New York City
08.2023 - 10.2023
- Organized recreational events that encouraged relationship building among clients and increased their sense of belonging within the group home setting.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Established strong relationships with local community resources to connect clients with additional supports as needed.
Houseparent
Kurn Hattin Homes For Children
11.2022 - 05.2023
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Supported personal needs of residents dealing with diverse conditions.
- Promoted positive relations between residents and staff.
- Participated in staff meetings and training to stay informed on policies and procedures.
Warehouse Associate
Amazon
08.2022 - 11.2022
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Simplified shipping and receiving processes for improved workflow.
- Checked packages and merchandise for damage and notified vendors.
- Consistently lifted materials weighing as much as 30 pounds.
Home Health Aide Coordinator
VillageCareMAX
01.2022 - 08.2022
- Communicated with patients, ensuring that medical information was kept private.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Direct Support Professional
UCP Central PA
04.2020 - 05.2022
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Supervised daily activities and provided assistance to staff.
- Maintained clean, safe and well-organized patient environment.
Leasing Consultant
Pennswood Apartments
07.2021 - 12.2021
- Verified tenant incomes and other information before accepting lease applications.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Responded to requests and scheduled appointments for property showings.
Machine Operator
Hershey West Plant
05.2021 - 07.2021
- Worked with supervisor to coordinate workflow and updated daily production team accordingly.
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
Patient Transporter
UPMC Pinnacle
09.2019 - 08.2020
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Located and picked up hospital's requisitioned supplies from designated areas to transport supplies to assigned treatment areas.
- Assisted patients in moving out of beds, wheelchairs, stretchers or medical transport vans.
Medical Receptionist
Aspire Care
02.2019 - 11.2019
- Checked patient insurance, demographic and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed multi-line phone system and pleasantly greeted patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Direct Support Professional
AHRC Of New York
10.2017 - 11.2018
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment
Education
No Degree - Cosmetology
Divine Crown Academy of Cosmetology
Harrisburg, PA 09.2014 - 2015.04
No Degree - Medical Assisting
Lebanon County Career School
Lebanon, PA 08.2012 - 2013.05
High School Diploma -
Milton Hershey School
Hershey, PA 08.2009 - 2012.06
Skills
Team Building
Timeline
Warehouse Worker-Seasonal Flex
Amazon
02.2024 - Current
Direct Support Professional
AHRC New York City
08.2023 - 10.2023
Houseparent
Kurn Hattin Homes For Children
11.2022 - 05.2023
Warehouse Associate
Amazon
08.2022 - 11.2022
Home Health Aide Coordinator
VillageCareMAX
01.2022 - 08.2022
Leasing Consultant
Pennswood Apartments
07.2021 - 12.2021
Machine Operator
Hershey West Plant
05.2021 - 07.2021
Direct Support Professional
UCP Central PA
04.2020 - 05.2022
Patient Transporter
UPMC Pinnacle
09.2019 - 08.2020
Medical Receptionist
Aspire Care
02.2019 - 11.2019
Direct Support Professional
AHRC Of New York
10.2017 - 11.2018
No Degree - Cosmetology
Divine Crown Academy of Cosmetology
09.2014 - 2015.04
No Degree - Medical Assisting
Lebanon County Career School
08.2012 - 2013.05
High School Diploma -
Milton Hershey School
08.2009 - 2012.06