My name is Monce, and I am currently attending the College of Dupage for Nursing. Having recently completed my certification as a Certified Nursing Assistant, I'm eager to enter the medical field and utilize my skills in the real world
Overview
8
8
years of professional experience
Work History
Receptionist
Elmhurst Animal Care Center
03.2022 - Current
Greeted clients and handled inquiries, ensuring a positive first impression and providing exceptional customer service
Maintained clinic efficiency by coordinating care for both appointments and walk-ins
Assisted clients with information regarding vaccines and preventative care to support informed decision-making and improve overall health
Dietary Aide
Bridgeway of Bensenville
10.2017 - 05.2022
Facilitated and managed logistics for patient care, including meals, events
Capacity planning in compliance with health and safety protocols
Oversaw dining room staging and pre-service setup, ensuring alignment with operational standards and resident expectations
Led end-of-shift sanitation procedures in collaboration with team members, utilizing task delegation frameworks to ensure equitable distribution of duties and full adherence to institutional guidelines
Maintained compliance with evolving COVID-19 safety measures, adjusting workflows and service models as necessary to support a safe dining environment for both staff and residents
Receptionist/Dispatcher
M&M Express
03.2020 - 02.2021
Coordinated the availability of shipments for driver pickup and ensured delivery appointments were scheduled efficiently to optimize routes for truckers
Oversaw company expenditures and administered employee payroll, including the calculation and distribution of checks and overtime payments
Collaborated with contractors and individual buyers in the acquisition of requisite equipment and materials
Education
Associate Degree in Nursing -
College of Dupage
Glen Ellyn, IL
05.2027
Certified Nursing Assistant -
College of Dupage
Westmont, IL
05.2025
High School diploma -
Fenton High School
Bensenville, IL
05.2018
Skills
Good communication
Problem resolution
Leadership skills
Time management
Empathetic
Organization skills
Proficiencies
Proficient in ADL assistance
Vital Sign Monitoring
Assisting with dysphasia
Proficient in infection control and hygiene management