Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Moncerrat Reveles

Addison,IL

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

3
3
years of professional experience

Work History

Cashier/Customer Service Representative

Floor & Decor
Lombard, IL
02.2023 - 12.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained accurate and up-to-date inventory records.
  • Conducted periodic inventories and physical counts of product supplies.
  • Investigated discrepancies between physical count and computer records.
  • Created reports on inventory activity, shortages, overages..

Clerk

Marianos
Elmhurst, IL
08.2021 - 02.2023
  • Assisted customers with inquiries and complaints in a professional manner.
  • Processed customer orders promptly and accurately.
  • Adhered to established health standards while handling food products at all times.
  • Communicated effectively with coworkers regarding any discrepancies in orders or inventories.
  • Restocked shelves with new inventory as needed.
  • Labeled cheeses with correct prices and product codes according to company guidelines.
  • Rotated stock regularly to ensure freshness of all products in the store's inventory.
  • Conducted regular inventories to track usage and identify areas where adjustments could be made in ordering or stocking practices.
  • Pulled out of date products from shelves and cases, disposing of items in proper bins.
  • Assisted with unloading merchandise and unpacking cartons.
  • Tracked inventory, handled store merchandise and removed out of code products.

Education

Bachelor of Arts - Criminology

Dominican University
River Forest, IL

Skills

  • Customer Service
  • Cash Handling
  • POS Systems
  • Inventory Control
  • Daily Reporting
  • Conflict Resolution
  • Retail Merchandising
  • Time management skills
  • Proficient in Microsoft

Languages

Spanish
Native/ Bilingual

Timeline

Cashier/Customer Service Representative

Floor & Decor
02.2023 - 12.2024

Clerk

Marianos
08.2021 - 02.2023

Bachelor of Arts - Criminology

Dominican University

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