Monchaya McCarthy
Greenwich,CT
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
28
28
years of professional experience
Work History
Family Manager
Private Home
05.2005 - Current
- Ensured timely completion of daily tasks.
- Optimized workflow.
- Communicated repair needs to maintenance staff.
- Managed laundry sorting, washing, drying, and ironing.
- Cleaned ,sweeping, dusting.
- Ordered and stocked supplies to avoid shortages and excess inventory.
- Sanitary and clean.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Adhered to professional house cleaning checklist.
- Verified cleanliness and organization of storage areas.
- Ran errands.
Caregiver/Family Personal Assistant
Private Residence
02.2022 - 01.2023
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living
- Maintained a safe and clean environment for patients.
- Monitored vital signs regularly.
- Provided emotional support to patients and their families.
- Managed patient appointments and transportation needs.
- Assisted exercises , guiding patients towards improved mobility and function.
- Supported daily hygiene needs, dental care, performed light housekeeping duties,ran errands, managed laundry, changed sheets ,weekly grocery shopping.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Guided patients to restroom to support bladder and bowel relief requirements.
Hotel Front Desk Receptionist
InterContinental Hotel
01.2000 - 06.2000
- Enhanced guest satisfaction by promptly addressing inquiries and concerns at the front desk.
- Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Maintained an organized front desk area that contributed to smooth operations and professional appearance.
- Managed phone lines efficiently, directing calls appropriately while providing courteous assistance when necessary.
Foreign Exchange Teller
Private Company
12.1997 - 12.1999
- Enhanced customer satisfaction by providing efficient and accurate foreign exchange transactions.
- Fostered strong relationships with customers, addressing their concerns and providing tailored solutions for their currency exchange needs.
- Maintained a secure work environment by following strict cash handling procedures and verifying customer identification documents.
- Executed wire transfers, stop payments and account transfers.
- Processed applications for new accounts.
- Maintained friendly and professional customer interactions.
- Assisted customers with banking needs and inquiries.
Secretary's Assistant
PTT Thailand
06.1996 - 08.1997
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created and updated records and files to maintain document compliance.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
Associate of Arts - Secretarial And Business Management
Saint John's College of Commerre
Bangkok, ThailandSkills
- Effective communication
- Housekeeping knowledge
- Flexible Schedule and Availability
- Emotional support
- Meal Preparation
- ADL Assistance
- Patient Companionship
- Documentation
Languages
English
Professional Working
Thai
Native or Bilingual
Timeline
Caregiver/Family Personal Assistant
Private Residence
02.2022 - 01.2023
Family Manager
Private Home
05.2005 - Current
Hotel Front Desk Receptionist
InterContinental Hotel
01.2000 - 06.2000
Foreign Exchange Teller
Private Company
12.1997 - 12.1999
Secretary's Assistant
PTT Thailand
06.1996 - 08.1997
Associate of Arts - Secretarial And Business Management
Saint John's College of Commerre