Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mone Contreras

San Antonio

Summary

Dynamic professional with extensive experience as a CEO's Assistant at D & T Reliable Transportation, excelling in email management and customer service. Proven track record in project management and report preparation, effectively addressing high-priority issues and enhancing operational efficiency. Committed to delivering exceptional results and fostering strong interdepartmental communication.

Overview

8
8
years of professional experience

Work History

CEO's Assistant

D & T Reliable Transportation
San Antonio
02.2019 - 12.2024
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
  • Managed daily invoices, reports and proposals.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Acted as liaison between departments within the company when directed by the CEO.
  • Created daily reports detailing response times, call volumes, and other pertinent information.
  • Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.
  • Leveraged GPS devices and computer programs to plan routes, update customers or advise drivers about upcoming issues.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Rental Sales Agent

Toyota Rent A Car
San Antonio
05.2017 - 01.2019
  • Drafted contracts, explained terms to customers and acquired signatures.
  • Delivered updated and accurate information in response to guest inquiries.
  • Prepared sales contracts, researched customer needs, and promoted various products and services.
  • Oversaw maintenance, appearance and performance of company vehicles.
  • Balanced daily cash receipts with financial records using computerized system when applicable.
  • Employed sales techniques to boost sales and services.
  • Completed paperwork such as rental agreements, credit card forms, accident reports. accurately and efficiently.
  • Prepared and submitted reports to supervisor.
  • Attended training sessions regularly to stay up-to-date on new products, services, company policies and procedures.

Education

High School Diploma -

River City Academy
San Antonio, TX
05-2010

Skills

  • Email management
  • Report preparation
  • Invoice processing
  • Project management
  • Customer service
  • Data analysis
  • Problem solving
  • Lead development

Timeline

CEO's Assistant

D & T Reliable Transportation
02.2019 - 12.2024

Rental Sales Agent

Toyota Rent A Car
05.2017 - 01.2019

High School Diploma -

River City Academy

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