Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Moneca Lowe

St Louis

Summary

Driven and impact-focused Coordinator with a strong record of success in operations, team leadership, and client retention. Proven ability to streamline scheduling, elevate onboarding processes, and deliver high-quality personal care that boosts satisfaction and loyalty. Spearheaded initiatives that increased client acquisition by 75% and led the development of high-performing teams. Recognized for turning challenges into opportunities and building long-term, trust-based relationships with clients and staff.

Overview

11
years of professional experience

Work History

Grace CDS

Personal Home Care Aide
07.2023 - Current

Job overview

  • Improved client''s daily living experience by providing personal care, meal preparation, and light housekeeping tasks.
  • Managed household tasks such as laundry, grocery shopping, and organizing spaces for a clean living environment.
  • Assisted clients with mobility issues, helping them maintain independence and an active lifestyle.

Superior In-Home Services, LLC

Coordinator
10.2014 - 06.2023

Job overview

• Promoted from Intake Specialist to Coordinator due to outstanding leadership and initiative


• Led hiring, training, and termination of field staff and office personnel

• Oversaw onboarding for new clients and their caregivers, ensuring smooth transitions

• Managed payroll and performed detailed checks to reconcile hours worked vs. hours paid

• Conducted internal audits and ensured company compliance through e-verify and quarterly background screenings

• Ran marketing campaigns and commercials to build awareness and grow the client list by 75%

• Handled a high volume of inbound calls and inquiries, ensuring responsive and professional service

• Personally performed monthly wellness checks for over 100 clients, including in-home visits as needed

Education

Mers Excel Center
Florissant, MO

High School Diploma
05-2025

University Overview

  • Honor Roll (2024-2025)
  • 4.0 GPA
  • Fundamentals of IT Course


Skills

  • Schedule management
  • Time management
  • Reliability
  • Activities of daily living (adls)
  • HIPAA compliance
  • Personal care

Timeline

Personal Home Care Aide

Grace CDS
07.2023 - Current

Coordinator

Superior In-Home Services, LLC
10.2014 - 06.2023

Mers Excel Center

High School Diploma
Moneca Lowe