Dynamic and dedicated professional with exceptional customer service skills honed at Fitz's Rootbeer. Proven ability to foster collaborative environments and enhance guest experiences through effective communication and teamwork. Committed to maintaining high cleanliness standards while ensuring order accuracy, contributing to overall operational success.
Overview
2
2
years of professional experience
Work History
Teacher Assistant
The Goddard School For Early Childhood Development
07.2024 - Current
Supervised students during lunch breaks, recess, field trips, and other school-related events, maintaining a positive atmosphere conducive to learning.
Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
Fostered a positive learning environment by modeling enthusiasm, empathy, and respect for all members of the school community.
Collaborated with fellow educators to share best practices, resources, and ideas for continuous improvement in teaching methodologies.
Actively participated in professional development opportunities to stay current with emerging trends in education and improve instructional effectiveness.
Assisted lead teacher in the monitoring of student progress and updating required documentation, ensuring accurate records for each learner.
Increased student participation with engaging activities and group projects that promoted collaboration and teamwork.
Server
Fitz's Rootbeer
03.2023 - 06.2024
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Sales Associate
Trader Joe's
04.2023 - 03.2024
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Engaged with customers to build rapport and loyalty.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Bachelor of Arts - Psychology
University of Missouri-Saint Louis
Saint Louis, MO
06-2030
Skills
Exceptional customer service
Cash handling
Professional appearance
Hospitality service expertise
Memory retention
Safe food handling
Food running
High volume dining
Cleanliness standards
Team collaboration
Sales expertise
Order accuracy
Collaborative learning
Growth mindset
Languages
English
Native or Bilingual
Timeline
Teacher Assistant
The Goddard School For Early Childhood Development