Moneeka Miller
Louisville,KY
Summary
Highly organized and dependable candidate skilled in efficiently managing multiple priorities while maintaining a positive attitude. Demonstrated success in assuming additional responsibilities to ensure the achievement of team goals.
Overview
17
17
years of professional experience
Work History
Dental EDDA
West End Family Dental
08.2007 - Current
- Managed administrative responsibilities which involved scheduling appointments and confirming insurance coverage for treatments for 15-20 patients daily
- Offered comprehensive clinical services and conducted informative health education sessions, contributing to the improvement and maintenance of oral health among patients as well as the broader community
- Assisted dentist with procedures and surgeries by handing over dental instruments and anticipating needs
- Managed patient records through electronic health record system
- Provided excellent customer service by answering questions related to treatment plans and appointments.
- Trained newly hired employees on routine tasks and customer service.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
Sales Associate
Dillard's
03.2021 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Certificate of Completion -
Academy of Basic Dental Assisting
Louisville, KY01.2005
High School Diploma -
Iroquois High School
Louisville, KY05.2001
Skills
- Dentrix
- Sterilization
- Scheduling
- CPR
- Infection control
- Inventory
- Personable Communication
- Taking Medical and Dental Histories
- Dental Billing
- Oral Hygiene Techniques
- Dental Assisting
References
References available upon request
Timeline
Sales Associate
Dillard's
03.2021 - 04.2022
Dental EDDA
West End Family Dental
08.2007 - Current
Certificate of Completion -
Academy of Basic Dental Assisting
High School Diploma -
Iroquois High School
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