Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Fellow
Essentia Health
07.2024 - Current
Played an instrumental role in recruiting and onboarding incoming Administrative Fellows ensuring a high-quality pipeline of future leaders within Essentia Health
Partnered with Quality Leaders to create and implement standardized procedures for specimen collection, ensuring system-wide consistency and compliance
Participated in market and system financial planning meetings to develop budgets and forecast for market-specific and system-wide initiatives
Collaborate with senior leadership and department heads to support strategic initiatives, process improvements, and organizational development projects.
Coordinate and oversee post-discharge follow-up for the emergency department and inpatient departments at 32nd Ave hospital to increase access for patients.
Conduct research and provide recommendations on best practices for lowering overtime in the NICU.
Group Home Manager
Creative Care for Reaching Independence
08.2023 - 06.2024
Managed daily operations of two residential group homes, overseeing the care and well-being of 5 residents with varying needs (e.g., autism, mental health issues, elderly care).
Facilitated communication between residents, families, and external service providers, ensuring that all parties were informed and involved in care decisions.
Managed budgets, supplies, and resources for the group home, tracking expenses and ensuring cost-effective use of funds.
Supervised and trained a team of 27 direct care staff, ensuring compliance with company policies and regulatory guidelines.
Conducted regular performance reviews for staff, providing feedback and coaching for skill development.
Led emergency response procedures, ensuring staff were trained and capable of handling crises, such as medical emergencies or behavioral incidents.
Health Unit Coordinator
M Health Fairview
01.2021 - 05.2023
Coordinated admissions, discharges, and transfers, ensuring that all necessary patient documentation were completed accurately and promptly
Assisted with inventory management of medical supplies, equipment, and office equipment for the ICU
Retrieved, organized, and prepared patient charts for daily rounds, ensuring that all necessary documentation was available
Managed patient admissions, discharges, and transfers, ensuring accurate records and timely updates in the Electronic Health Record (EHR) system.
Maintained and organized medical records, patient files, and unit supplies, ensuring inventory levels were consistently stocked.
Acted as a liaison between doctors, nurses, and support staff to relay information, resolve issues, and improve workflow efficiency.
Certified Nursing Assistant
M Health Fairview
06.2015 - 01.2021
Maintained clear communication with nursing staff, patients, and family members regarding patient care needs and progress
Recorded patient information, including changes in condition, physical status, and behavioral observations
Aided nurses and doctors during routine medical procedures or examinations
Maintained accurate patient records, including documenting intake/output, behavioral observations, and any changes in condition.
Delivered exceptional patient care while adhering to all infection control protocols and maintaining a safe, clean environment.
Monitored patient vital signs, including blood pressure, temperature, pulse, and respiratory rate, reporting any changes to nursing staff.
Life Enrichment Coordinator
Volunteers of America
06.2013 - 06.2015
Developed, planned, and led recreational social, cultural, and therapeutic activities tailored to the individual needs and interest of residents.
Worked with residents’ team to develop personalized enrichment plans based on individual preferences, health considerations, and goals.
Recruited, trained, and supervised volunteers to support the delivery of various life enrichment programs and services.
Stayed informed of industry best practices and trends to continuously improve programming and contribute to overall facility goals.
Organized and led group activities, outings, celebrations, and special events, ensuring participation and fostering a sense of community.
Maintained detailed documentation of individual resident participation, progress, and feedback to track outcomes and make necessary adjustments.
Education
Master of Science - Healthcare Administration
California State University, East Bay
Hayward, CA
05.2023
Bachelor of Science - Health Services Management
University of Minnesota- Twin Cities
Minneapolis, MN
05.2021
Skills
Customer Service
Team Building
Leadership
MS Office
Risk Management
Problem-solving
Change Management
Strategic Planning
Data Analysis
Policy Implementation
Project Management
Certification
Lean Six Sigma Green Belt, 12/22 - 04/23
Applied Business, 09/19 - 05/21
Basic Quality, 04/21 - 05/21
Timeline
Administrative Fellow
Essentia Health
07.2024 - Current
Group Home Manager
Creative Care for Reaching Independence
08.2023 - 06.2024
Health Unit Coordinator
M Health Fairview
01.2021 - 05.2023
Certified Nursing Assistant
M Health Fairview
06.2015 - 01.2021
Life Enrichment Coordinator
Volunteers of America
06.2013 - 06.2015
Lean Six Sigma Green Belt, 12/22 - 04/23
Applied Business, 09/19 - 05/21
Basic Quality, 04/21 - 05/21
Master of Science - Healthcare Administration
California State University, East Bay
Bachelor of Science - Health Services Management
University of Minnesota- Twin Cities
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